Too Many Unresolved Problems
Posted 17 November 2008 - 02:06 AM
Posted 17 November 2008 - 04:36 AM
YET ANOTHER PROBLEM. I just tried to uninstall BitDefender and it partially uninstalls and gives me a message "VIRUS SHIELD VSSERV could not be deleted. Verify that you have sufficient privileges to remove system services."..I AM THE SYSTEM ADMINISTRATOR!!!!!! Now Bitdefender is inoperative and I can't remove it to install a better suite. My computer is vulnerable. And I called the help desk and was told there's more than the usual wait time, followed by a busy signal.
Posted 17 November 2008 - 06:40 PM
You should have no trouble with a refund. I didn't. The software is so flaky that they really should not argue with a dissatisfied client who chooses to vote with dollars. I am quite happy with my new suite (and it's not BDIS).
The other gentleman try using the BidDefender removal tool, and then a good registry cleaner. Then a refund and a new Internet Suite should solve your problem.
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