I have same problems and I got the next "advices":
/ I have XP, ie7, outlook express and antipishing don't work too /
Windows/BitDefender crashes. So please remove:
Ad Popup Killer version 4.0
Please follow the steps below in order to reinstall Bitdefender v2009:
1. Use our uninstall tool in order to uninstall/delete any previous
BitDefender related files:http://www.bitdefender.com/uninstall
Access the link and when the window with the BitDefender file appears, please
choose the "Save to disk" option. Save the tool on the PC, run it and restart
the computer when prompted.
2. Install BitDefender using the latest installation kit available for
download. Please note that you need to download (save) the installation kit
prior to running it. To find out what Windows version are you using, please go
to Control Panel and select System. If under Windows there isn't written
anything regarded the number of bits, then you must install the 32 bit
The BitDefender Total Security 2009 installation kit can be downloaded from
one of the 2 locations:
- 32 bit Vista compatible version (most commonly used version):http://download.bitd...ty_2009_32b.exe
- 64 bit Vista compatible version:http://download.bitd...ty_2009_64b.exe
The installation guide is available here:http://kb.bitdefende...urity-2009.html
During the setup process you will be prompted for your license key. Please use
the license key received when you purchased to register BitDefender.
For more information on the registration process please read:http://kb.bitdefende...ender-2009.htmlhttp://kb.bitdefende...er-account.html
BitDefender Technical Support Engineer
Of course, these advices are a ######!
Earlier and newly I made this advices without resolving!
Try the next:http://www.bitdefend...am-toolbar.html
I tried with bdoe.dll / outlook Express / but don'z helped!
Running BitDefender Total Security 2009, Vista Home Premium (32 bit) on a new PC along with Outlook 2007. If I click on the Anti-spam tool bar icons in Outlook I get the message in attachment 1. However when I check in services the Virus Shield is working - see attachment 2. BitDefender itself indicates that the antispam module is not available - see attachment 3.
Any ideas on what I need to do to get the anti-spam module working?