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#1 PeterH



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Posted 05 October 2013 - 11:19 PM

Hello. I receive the following error when I attempt to sandbox chrome (all browsers fail to work in the sandbox, however):


The event viewer displays the following:

The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.

Could not open the EventSystem service for query.

System Error:
Element not found.

I can setup a new user account, and the sandbox will work properly. As a test, I deleted a user account affected, and then re-setup the account. However, that did not work. I've tried contacting support without much luck, hoping someone may have some ideas for me.

Thank you in advance for any help.


#2 Georgia


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Posted 10 October 2013 - 04:38 PM

Hello Peter,

Thank you very much for reporting this issue.

Please post back your ticket ID so I ca do a follow-up on your case.

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