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Bitdefender Won't Install


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#1 bgray

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Posted 24 September 2013 - 04:58 AM

I bought bitdefender today and every time I try to install it to my laptop an error occurs. It says that the scan only gets to about 1% and then an error pops up. I tried to turn off my firewall and a bunch of others things that the website told me to do and none of them worked. I have windows 8. How do I get it to install?

#2 DenverBronco

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Posted 28 September 2013 - 07:07 PM

I'm having the same problem. I've completely uninstalled my previous security program. I also clicked "Unblock" in the download file's Property settings. It will complete the download bar (the middle one) but the scan bar (the top one) stops at 1% and then the box disappears. The installation bar (the bottom one) never even starts.

#3 Georgia

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Posted 05 October 2013 - 11:48 PM

Hello and welcome to the Bitdefender forums.

@ bgray
Please post post back a screen shot with the error message that appears during the installation process so I can help you further.

@ DenverBronco
Do you get any error message (if yes - please reply with a print screen of the error) or does the installation simply vanishes?

Thank you!

#4 direlap

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Posted 07 October 2013 - 02:47 PM

i have same problem with installing antivirus x 64 offline edition on windows 8 x 64 .
at 34% scan the installer crash with this error :

Attached Files



#5 Georgia

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Posted 26 November 2013 - 07:41 PM

Hello direlap,

The solution to your installation issue is available here:

http://forum.bitdefe...o...st&p=204310

Thank you, let me know if you need further help.




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