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Problem With Update


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#1 empty77

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Posted 17 April 2013 - 09:12 PM

Since I have upgraded my Bitdefender Internet Security to ver.2013 the modul update seem disabled I cannot turn it on or change anythings evently the update location filled with blank. Please help me how to fix it

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Edited by empty77, 17 April 2013 - 09:13 PM.


#2 RichieW

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Posted 17 April 2013 - 09:38 PM

QUOTE (empty77 @ Apr 17 2013, 06:47 PM) <{POST_SNAPBACK}>
Since I have upgraded my Bitdefender Internet Security to ver.2013 the modul update seem disabled I cannot turn it on or change anythings evently the update location filled with blank. Please help me how to fix it

I have update problems every single time. Then I have to reinstall all over again. I have a feeling some malicious attacks can hijack this feature and do .MSI code injection etc. That is what Kaspersky has told me when it's self defense notifies me in PURE 3.0 I wish Bitdefender had application control and the same notification system.

#3 Georgia

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Posted 22 April 2013 - 02:13 AM

Hi empty77, thank you for reporting this issue.

Please please post here a support tool log to see what is wrong:

http://forum.bitdefe...showtopic=29927

If the file is too big to attach, upload it on

http://www.sendspace.com or http://www.mediafire.com

and post the download link.

If you were already asked to generate these logs, disregard the above message and just post the ticket ID.
Thank you.

#4 austingrd

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Posted 27 April 2013 - 06:58 PM

Hi Empty, any update about the logs already?




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