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On-access Scanning Disabled


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#1 Docfxit

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Posted 28 February 2013 - 06:55 PM

I have installed Bitdefender Antivirus Plus. It has one issue to fix. The issue is on-access scanning disabled. When I try to fix it it says failed.

How can I fix it?

I have run a support tool. It's at http://www.sendspace.com/file/tfdh12

XP Pro Sp3 32bit
Bitdefender Antivirus Plus 2013
No other security programs are installed
I have Uninstalled a bunch to get this installed
AND 1.67 Ghz 1.75gb of ram


Thanks,

Docfxit

#2 Docfxit

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Posted 28 February 2013 - 09:17 PM

QUOTE (Docfxit @ Feb 28 2013, 08:30 AM) <{POST_SNAPBACK}>
I have installed Bitdefender Antivirus Plus. It has one issue to fix. The issue is on-access scanning disabled. When I try to fix it it says failed.

How can I fix it?

I have run a support tool. It's at http://www.sendspace.com/file/tfdh12

XP Pro Sp3 32bit
Bitdefender Antivirus Plus 2013
No other security programs are installed
I have Uninstalled a bunch to get this installed
AND 1.67 Ghz 1.75gb of ram


Thanks,

Docfxit


I have done a repair & re-boot. It didn't fix the problem.

I have done an Uninstall with Total Uninstall. I ran BitDefender_Uninstall_Tool. & A re-boot.
I have downloaded a new copy of Bitdefender Antivirus Plus downloader.
I have installed Bitdefender Antivirus Plus. It had one fix needed. It said it needed a re-boot.
After re-booting it gets stuck on the Windows XP screen.
I can re-boot with Last known good configuration.

What is hanging at the windows XP screen?

Thanks,

Docfxit

#3 Docfxit

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Posted 28 February 2013 - 09:55 PM

Faulting application vsserv.exe, version 16.26.0.1742, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010ede.

Faulting application vsserv.exe, version 16.26.0.1742, faulting module IMSecurityAL.dll, version 0.0.0.0, fault address 0x00001f1d.

#4 Docfxit

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Posted 28 February 2013 - 10:45 PM

I Uninstalled Google Crome and had it running for a minute. It was doing an update. After the update finished it gave me a BSOD Stop: 0x0000008e

It is creating a dump. Would you like to see the dump?

Thanks,

Docfxit

#5 Docfxit

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Posted 28 February 2013 - 11:19 PM

After a re-boot it looks like it's running fine.

On the main screen I turned off Antiphishing, In settings, Antivirus, On-access scanning, Modify, Traffic Scan, I unchecked Scan HTTP traffic, In Actions, I checked Move files to quarantine. On the home screen I selected Update now.
After the update it said it required a re-boot. I re-booted the PC. I turned on Antiphishing, and put a check in Scan HTTP traffic. I re-booted. It appears to be working.

#6 Georgia

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Posted 23 March 2013 - 05:59 PM

I'm glad that everything is back to normal. I declare this topic closed.




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