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Antivirus 2013 Trial Version And New License Key


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#1 ron15

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Posted 23 November 2012 - 09:56 AM

Hello forum!

I'm trialing the latest Antivirus v.2013 and I like it a lot, I have a question though: If I buy a new license key now, will the program add my current 28 remaining days of the tryout to my new subscription... or should I wait until it finishes first?

Thanks

#2 ron15

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Posted 24 November 2012 - 06:15 AM

good support rolleyes.gif

Nevermind, ended up uninstalling it

#3 Christian

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Posted 25 November 2012 - 03:16 AM

Hello smile.gif

You can register the product when the trial period is over, after those 30 days.

Purchased keys and trial keys can not be merged automatically.

Should you need any further assistance, please do not hesitate to contact us.

Have a great day!

#4 ron15

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Posted 27 November 2012 - 08:48 PM

Thanks Christian, I'll give it another try...... wink.gif

#5 Christian

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Posted 28 December 2012 - 12:26 PM

Hello smile.gif

A product update was released and it will be installed on your machine in maximum 24 hours. Your build should be 16.25.0.1710 (please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).

Let me know if everything is OK now.

Should you need any further assistance, please do not hesitate to contact us.

Have a great day!




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