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Install Problem With Download


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#1 JBJ

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Posted 25 September 2012 - 02:45 AM

I unistalled bit defender total security 2012 with the tool, and tried to install bitdefender total security 2013 using the "bitdefender_tsecurity.exe" tool.
I get the message "There was an error while downloading one of the instalation files. Do you want to retry?" The progress window says Downloading Installer.
When I retry, usually it fails. Twice, Retry has resulted in a partial download with repeated download failures, but eventually crashes.
I am able to download from other servers with no problems. I have turned off Windows Defender, Windows firewall, and all download accellerators.

#2 JBJ

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Posted 25 September 2012 - 03:28 AM

Finally found a link to the full program download in another post. This appears to have worked.
Program is installed and updating.

#3 Christian

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Posted 06 October 2012 - 06:06 PM

Hello smile.gif

I am glad to hear that.

Should you need any further assistance, please do not hesitate to contact us.

Have a great day!




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