Jump to content


Photo

Safego


  • Please log in to reply
11 replies to this topic

#1 Charyb

Charyb

    Regular Poster

  • Regular Bitdefender Poster
  • PipPip
  • 269 posts

Posted 27 June 2012 - 07:44 PM

I am trying to activate Safego but cannot. When I select manage then Activate for Facebook it opens My Bitdefender and brings up a window to activate it. When I select activate, it just brings me back to this same window. see attached.

Attached Files



#2 Charyb

Charyb

    Regular Poster

  • Regular Bitdefender Poster
  • PipPip
  • 269 posts

Posted 28 June 2012 - 03:24 AM

Doesn't work for Twitter either.

#3 Charyb

Charyb

    Regular Poster

  • Regular Bitdefender Poster
  • PipPip
  • 269 posts

Posted 28 June 2012 - 11:04 PM

Safego for facebook is working now.

MyBitdefender is having a hard time displaying remote content for twitter. Has a blank page and the mouse cursor continues to stay busy without safego.bitdefender.com/twitter/ loading. Going directly to -http://safego.bitdefender.com/twitter/ works perfectly.

Edited by Charyb, 28 June 2012 - 11:06 PM.


#4 Christian

Christian

    Bitdefender Support

  • Root Admin
  • PipPipPipPipPipPip
  • 14,021 posts
  • Gender:Male
  • Location:BitDefender HQ
  • Interests:Private

Posted 03 July 2012 - 11:35 AM

Hello smile.gif

Thank you for your feedback.

Could you please tell me what browser do you use right now?

Thank you!

#5 Charyb

Charyb

    Regular Poster

  • Regular Bitdefender Poster
  • PipPip
  • 269 posts

Posted 03 July 2012 - 02:48 PM

I am using the latest version of Chrome.

Thanks.

Attached Files


Edited by Charyb, 03 July 2012 - 02:49 PM.


#6 Christian

Christian

    Bitdefender Support

  • Root Admin
  • PipPipPipPipPipPip
  • 14,021 posts
  • Gender:Male
  • Location:BitDefender HQ
  • Interests:Private

Posted 04 July 2012 - 02:18 PM

Hello smile.gif

If you log in in your account using Internet Explorer everything is OK?

Also, could you temporary turn off all the extensions from Chrome and check it out?

Thank you!

#7 Charyb

Charyb

    Regular Poster

  • Regular Bitdefender Poster
  • PipPip
  • 269 posts

Posted 12 July 2012 - 12:22 AM

Facebook Safego is slow on Chrome, IE9, and Firefox.

I no longer care to use Safego.

I removed Safego from Twitter and Facebook but it still shows that these are active in the GUI.

How do I get rid of this? Does it have something to do with My Bitdefender? My Bitdefender reminds me of a garbage pail that you can't empty.

#8 Christian

Christian

    Bitdefender Support

  • Root Admin
  • PipPipPipPipPipPip
  • 14,021 posts
  • Gender:Male
  • Location:BitDefender HQ
  • Interests:Private

Posted 30 July 2012 - 11:51 AM

Hello smile.gif

Some upgrades were made to our Safego servers and everything should be just fine now.

Please check it out and let me know.

Take care.

#9 Charyb

Charyb

    Regular Poster

  • Regular Bitdefender Poster
  • PipPip
  • 269 posts

Posted 31 July 2012 - 08:57 PM

Great news, Safego for twitter and facebook now load.

A couple of things I need to point out. Safego for facebook is flagging most shortened urls and youtube links as suspicious. Will you please double check this?

Safego for twitter is not showing any friends. Aren't friends supposed to show up here? When I click scan now the stats don't show anything being scanned.

I will let you know if I have any further problems. These were just a couple quick observations.

Edited by Charyb, 31 July 2012 - 08:59 PM.


#10 Christian

Christian

    Bitdefender Support

  • Root Admin
  • PipPipPipPipPipPip
  • 14,021 posts
  • Gender:Male
  • Location:BitDefender HQ
  • Interests:Private

Posted 27 August 2012 - 03:49 AM

Hello smile.gif

We released these days a major update for Safego. Could you please tell me if you still encounter any issues?

Thank you!

#11 Charyb

Charyb

    Regular Poster

  • Regular Bitdefender Poster
  • PipPip
  • 269 posts

Posted 31 August 2012 - 03:06 AM

Christian,
It is working great! Safego for Twitter and Facebook finally load consistently. I'm not seeing the shortened urls and youtube links marked as suspicious.

Also, MyBitdefender is great now. I went back to my original account and was able to delete all of the devices. The 6 duplicate devices were already reduced to one by BD at one time or another. I deleted everything. One thing I have a question about is, after deleting all devices, how do you associate the Bitdefender program with MyBitdefender again? I ended up reinstalling Bitdefender to establish the association but was hoping you could tell me a much quicker/easier method. Also, you might want to give people a warning that the program and mybitdefender will lose their association if the current device is deleted which may lead to a reinstall of BD.

I'm glad you folks did this because I really wanted to keep my original email that is associated with all of my BD licenses that I have purchased throughout the years. User for 5+ years. Didn't really get into forum until last year to post my first problem with BD.

Edited by Charyb, 31 August 2012 - 03:09 AM.


#12 Georgia

Georgia

    Guru Poster

  • Technical Support
  • PipPipPipPipPipPip
  • 4,527 posts
  • Gender:Female

Posted 26 February 2013 - 04:47 PM

Hi Charyb, I'm glad that everything is back to normal.

A quick way to associate again your deleted device with MyBitdefender is this one:

- click the MyBitdefender button (lin the upper right corner of the Bitdefender program installed on your PC)
- from the drop-down menu select the option "Account settings"
- click on "Login with another account" > enter your e-mail address and the password for MyBitdefender > "Login to MyBitdefender"
- restart the PC and a few hours later the device should be visible again in MyBitdefender

Please feel free to post back if you need more info. smile.gif
Thank you!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users