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Bitdefender Installation Failed. Please Try Again Later


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#1 preptor

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Posted 02 May 2012 - 01:08 PM

Can anyone help me with trying to install the trial version of Bitdefender_ts2012_64b (file size is 253Mb). Every time I try to install this trial version I get as far as the Scan system files for viruses on the install and then I get the message "X Bitdefender installation has failed. Please try again later. It doesn't even let me know why the install didn't work. I at my wits end to get this to work and feel like trying another anti-virus. Please help!!

#2 Christian

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Posted 02 May 2012 - 07:21 PM

Hello smile.gif

Welcome to the forums.

Please redownload the file from here:

http://forum.bitdefe...showtopic=27870

After this, follow these instructions for the installation procedure:

http://www.bitdefend...-issue-887.html

Let me know if everything is OK after this.

Take care.

#3 preptor

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Posted 08 May 2012 - 12:42 PM

Hi Christian,

Still can't load Bit Defender so think I'll try another anti-virus, pity, as your software came top but it's no good for me if I can't even load the trial version. Still getting the same message on failure to load and I turned off the UAC as instructed.

Thanks,

Phil

QUOTE (Christian @ May 3 2012, 05:21 AM) <{POST_SNAPBACK}>
Hello smile.gif

Welcome to the forums.

Please redownload the file from here:

http://forum.bitdefe...showtopic=27870

After this, follow these instructions for the installation procedure:

http://www.bitdefend...-issue-887.html

Let me know if everything is OK after this.

Take care.



#4 preptor

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Posted 08 May 2012 - 01:45 PM

Hi Christian,

Can't even get the uninstaller to work. This software has really let itself down on my PC. What could be the problem? I need to get rid of it if it doesn't work. Even tried installing your BETA version 2013 and that failed. NOT very impressed at all.

Thanks,

Phil

#5 Christian

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Posted 09 May 2012 - 04:19 AM

Hello Phil smile.gif

Have you tried to use the online installer?

http://forum.bitdefe...t...f=241&id=44

Download it and make sure you use this method to install it:

http://www.bitdefend...-issue-887.html

Take care.




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