Thank you for your feedback.
In the current situation, I will ask you to reinstall the product by following the steps from here:
Also, a product update was released. Your build should be 18.104.22.1684(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).
In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).
Let me know if the situation is solved.
Have a great weekend!
Have reinstalled as instructed, now running 22.214.171.1245 BUT:
It is still not functioning correctly as follows:
It stopped scanning on the 14th April;
It now disables Autoscan for periods of exactly 5 minutes!!
Just checked the AV scan settings, when I returned to the Home page it is now showing "Last Scan - TODAY" although the events list shows the last scan as the 14th April. How can this be!!!
Note: It appears to be updating regularly assuming the event list can be trusted (ref. above).
This situation is totally unacceptable, if this is not resolved shortly, must consider returning to my original AV software package.
Edited by tonyd, 17 April 2012 - 12:33 AM.