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System Lockout

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#1 teachandlearn



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Posted 14 April 2012 - 06:32 PM

I have recently install Bitdefender Internet Security 2012. I have used another vender in the past and was frustrated with them. I am new to Bitdefender. One major thing that the new software is doing is not allowing me to control functions of my Toshiba laptop, such as adjusting brightness, adjusting volume control and other functions like that. How can I get the firewall/ virus control to allow me to use these? Thank you, teachandlearn

#2 Christian


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Posted 15 April 2012 - 07:52 AM

Hi smile.gif

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:


If the file is too big to attach it, upload it on




and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

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