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Virus Keeps Popping Up


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#1 DevonTT

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Posted 13 April 2012 - 04:42 AM

Bitdefender is blocking a virus that keeps returning.

Virus Name: Trojan.Generic.7262265

Location: dl.dropbox.com/u/61092690/miner.exe

Accessed by: Accessing process

"Access to this file has been denied."


How do I get rid of this?

I am not able to provide a scan log, as my computer keeps crashing whenever I run a Bitdefender scan (another issue I need help to resolve).

#2 Christian

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Posted 13 April 2012 - 06:10 PM

Hello smile.gif

Welcome to the forums.

Please run a scan in Rescue Mode and let me know if everything after this.

http://forum.bitdefe...showtopic=31833

Take care.

#3 DevonTT

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Posted 14 April 2012 - 05:52 AM

QUOTE (Christian @ Apr 13 2012, 07:10 PM) <{POST_SNAPBACK}>
Hello smile.gif

Welcome to the forums.

Please run a scan in Rescue Mode and let me know if everything after this.

http://forum.bitdefe...showtopic=31833

Take care.



I attempted to run a scan in Rescue Mode, but I got this error:

Error while reading MBR of in partition table of drive (hd03)
BIOS: Drive=0x0, H=1, S=18
Try (fd0): invalid or null
Cannot find bdrescue in all drives

The bootup stops at this point, and I have to hit control-enter-delete to continue. I'm then taken back to the screen asking whether I want to boot Windows normally or in Rescue Mod.

Please advise.

#4 Christian

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Posted 14 April 2012 - 12:27 PM

Hello smile.gif

In this case, could you please try to repair Bitdefender and run A Full System Scan?

http://forum.bitdefe...showtopic=31145

Thank you.

#5 DevonTT

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Posted 16 April 2012 - 12:41 AM

Thanks--that worked. I was able to complete a scan and remove all the viruses.

Edited by DevonTT, 16 April 2012 - 12:41 AM.


#6 Christian

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Posted 17 April 2012 - 09:12 AM

Hello smile.gif

Great, I am glad to hear that.

Let me know if you have other questions regarding the malware removal process.

Take care.




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