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The Number Of Users Does Not Match The License Purchased


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#1 martints

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Posted 10 February 2012 - 09:52 AM

hi,
I just bought the license renewal for 35 users but the management console shows 25 users. how can I fix this?
Thanks.

#2 Cristi

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Posted 13 February 2012 - 10:20 PM

Hi there,

Try to enter the key once again and it will show the correct information.

#3 martints

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Posted 16 February 2012 - 10:31 AM

QUOTE (Cristi Raducu @ Feb 13 2012, 11:20 PM) <{POST_SNAPBACK}>
Hi there,

Try to enter the key once again and it will show the correct information.


Hi Cristi,
I tried to insert again the key but it keeps reporting licence for 25 users and expiration in 1082 days instead of 730 (2 years)

#4 Cristi

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Posted 20 February 2012 - 01:01 PM

Please send me by PM the license key.




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