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License Registration At Bdms 3.5


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#1 jmusignac

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Posted 16 December 2011 - 02:35 AM

We have the following problem:

I am a BitDefender Partner at San Juan, PR. My client (end-user) upgrade 18 of their 35 Windows XP machines to Windows 7.

He did not follow the procedure of uninstalling the client Application (license revoke) from the BDMS. Now their 18 machines are without A/V client since all the 35 are shown as used.

How can we resolve this? I open a Customer Support Ticket but still waiting for them.

Version BDMS 3.5.0
Build 3.5.2.242
Serial Key: XXXXXXXXXXXXXXXXX
Registered 2009-09-21
Number of users: 35
Used Licenses: 35


Any help?

Thanks.

Edited by jmusignac, 16 December 2011 - 02:37 AM.


#2 Andionescu

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Posted 16 December 2011 - 03:34 PM

Jimmy,I await your reply with the update status.


Regards,
Andrei





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