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Full System Scan Run At Extremely Slow Speed


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#1 ONT

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Posted 05 August 2011 - 07:00 AM

I ran Full System Scan yesterday and found that it run at extremely slow speed and after some 3 hours and 40 mins and it scan only 3480 items. Unfortunately my Laptop battery drained and I was unable to complete the scan however.

#2 ONT

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Posted 05 August 2011 - 07:57 AM

I apologize for posting in the wrong section. Kindly moved it to relevant section, if possible.

#3 nikki605

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Posted 05 August 2011 - 01:42 PM

Topic moved as requested.

It sounds like your laptop was not connected to a/c power while scanning. Is the automatic laptop mode option set to ON? If it is set to ON, it may affect the scanning process while on battery.

Regards,

#4 ONT

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Posted 06 August 2011 - 05:53 AM

Yes, but not all the time I keep running my Laptop on batteries, it was on batteries just for 1 hour. But the remaining 2 hours scanning on AC Power was equally time hogging and the scan rate was just a single file per second both on AC Power or on Laptop Mode.


Automatic Laptop Mode: ON

#5 Guest_Moses_*

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Posted 08 August 2011 - 01:07 PM

Hello,
The same problem. The sped of the scan is very slow. I hope that Bitdefender team will solve the problem.
Moses

#6 mitza97

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Posted 08 August 2011 - 01:38 PM

Same here...speed of scanning very slow. Full scan take too much time.

#7 TiminAz

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Posted 08 August 2011 - 02:55 PM

Same here...tried my 1st Full Scan last night and had to cancel it after almost 3 hours...was only about 1/2 through the system...used to take less than 2 hours under BDIS 2011

TiminAZ

#8 TiminAz

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Posted 09 August 2011 - 04:40 AM

QUOTE (TiminAz @ Aug 8 2011, 05:55 AM) <{POST_SNAPBACK}>
Same here...tried my 1st Full Scan last night and had to cancel it after almost 3 hours...was only about 1/2 through the system...used to take less than 2 hours under BDIS 2011

TiminAZ


Left the Full System Scan start early this morning...here is the log from tonight after returning home:

[-]Advanced
Scan time: 12: 41: 23
Files per second: 130
Skipped items: 26407
Password-protected items: 3
Over-compressed items: 0
Scanned archives: 441 ( scan inside archives is NOT checked )
Input-output errors: 0
Scanned boot sectors: 15
Scanned processes: 3451
Infected processes: 0
Scanned registry keys: 73961
Infected registry keys: 0
Scanned cookies: 182
Infected cookies: 11

Almost 13 hours ?

Thanks...TiminAz

Edited by TiminAz, 09 August 2011 - 04:41 AM.


#9 nikki605

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Posted 09 August 2011 - 02:11 PM

Here are the results from a Full System Scan I ran yesterday that took just over an hour:

Product: Bitdefender Antivirus Plus 2012
Scanning task: Full System Scan
Log date: Monday, August 08, 2011 10:40:53 AM

Basic

Scanned items: 933664 (the scan target does not include any items)
Infected items: 1 (no infected items have been detected)
Suspect items: 0 (no suspected items have been detected)
Resolved items: 1 (infected or suspect items have been found and were ignored or could not be fixed) (no threats have been detected during this scan)
Unresolved items: 0 (no issues remained unresolved)

Advanced

Scan time: 01:05:43
Files per second: 236
Skipped items: 42683
Password-protected items: 5
Over-compressed items: 0
Scanned archives: 460
Input-output errors: 0
Scanned boot sectors: 4
Scanned processes: 3830
Infected processes: 0
Scanned registry keys: 3467
Infected registry keys: 0
Scanned cookies: 66
Infected cookies: 1

Sorry, but I need to ask the obvious question - do you have any other security programs installed?

Have you tried using msconfig to disable other start-up items to see if there is a conflict with any another program?

Regards,

Edited by nikki605, 09 August 2011 - 02:14 PM.


#10 ONT

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Posted 17 August 2011 - 06:15 AM

@Sorry, but I need to ask the obvious question - do you have any other security programs installed?

Have you tried using msconfig to disable other start-up items to see if there is a conflict with any another program?

NO.


@Gary

Infected items: 1 (no infected items have been detected)

Did you noticed that one infection found but it display no infected items found in the brackets.

and

Resolved items: 1 (infected or suspect items have been found and were ignored or could not be fixed) (no threats have been detected during this scan)

and

Scanned items: 933664 (the scan target does not include any items)

What does it means?

I think you may have to start new topic for that just for information.



I re-install my Bitdefender, and ran Full System Scan and after a scan of more than 8 and half hours, it scans only 7175 items................amazing rolleyes.gif ..............I have to stop the scan then. sleep.gif

Scan Log and screen shot are attached.

Attached Files



#11 ONT

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Posted 20 August 2011 - 09:34 AM

Any reply would be appreciated as I'm not able to perform Full Scan since the installation of Bitdefender 2012. Thus not get assured that my system is secure and clean from viruses. rolleyes.gif

#12 ONT

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Posted 26 August 2011 - 09:28 PM

Any reply would be appreciated.

#13 DanyDan

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Posted 10 September 2011 - 02:43 PM

@Omer: Replied via PM and email.

@Tim: you forget one thing: you had installed 2011 for several months so most of the files were cached. That is why the scan took a lot less. You should compare the time between two scans using the same version, not between a scan with 2011 and a scan with 2012.

@Mitza97: you have each and every issue that someone is posting on the forum which I find impossible. How much the full scan took to finish ? Have you actually let it finish or just posting to increase the number of posts ? Please post a full scan log.

#14 ONT

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Posted 12 September 2011 - 07:23 AM

@Replied via PM and email.

Only received PM, not email of the related topic.

What I mean that the Full system scan is running at extremely slow speed and the scan speed reduced to 0-1 file per second. Although I have add most of my files to the Exclusions, even then it takes more than 7 hrs......but not confirmed the exact time as I stopped the scan after 7hrs and still it shows more than 70 % remaining.Why the scan speed is very much slow even for the first time?

Also replied to PM

Regards

Edited by ONT, 12 September 2011 - 07:23 AM.


#15 mitza97

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Posted 12 September 2011 - 09:15 PM

QUOTE (DanyDan @ Sep 10 2011, 03:43 PM) <{POST_SNAPBACK}>
@Mitza97: you have each and every issue that someone is posting on the forum which I find impossible. How much the full scan took to finish ? Have you actually let it finish or just posting to increase the number of posts ? Please post a full scan log.


I don't post to increase number of post...I have something to gain from this? angry.gif
I only post problems seen on my side, and wich i read on other posts on this forum, to help in solving problems.
If I bothered with anything, I retire from here.


#16 ONT

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Posted 07 October 2011 - 07:07 AM

Still no response from Technical Support. However I made further update to the said issue which is same for Device Detection Scan.

Yesterday I plug-in my pen drive and the Device Detection Scan was started automatically (normal behavior of BD). In the beginning the scan was running normally with good scan speed and then after some time the scan speed reduced to zero file per second and it remains even after half an hour and i could not figure it out as there is no option to Customize the Scan Settings for Device Detection Scan and also for Full System Scan. And I'stopped the scan after one hour.

Is there any way to edit any specific xml file to do customize or edit the scan settings for above said scan types?

Edited by ONT, 07 October 2011 - 07:07 AM.


#17 RGVD

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Posted 30 October 2011 - 09:20 PM

I am facing the same problem . When i run full system scan, it scans at 1file /s to 3 file / s. It almost takes 22 hrs to complete the scan .

#18 Christian

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Posted 31 October 2011 - 04:31 AM

Hi and welcome to our forums.

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefe...showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

#19 eklarter

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Posted 02 November 2011 - 02:07 PM

I also am having this slowdown issue. The scan runs at a reasonable rate up until about 4000+ items. Still scanning in Documents and Settings.

#20 Vignesh Raja

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Posted 02 November 2011 - 02:37 PM

Hello, Even i had the same problem few days ago. But after a clean reinstall using BD uninstall tool helped me.




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