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Reinstalling Bitdefender


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#1 epauley

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Posted 21 October 2007 - 07:12 PM

My computer crashed and I can't figure out how to reinstall Bitdefender which I originally downloaded from the Bitdefender Company site. I can open and see it on my account - have 260 days left.

Edited by epauley, 21 October 2007 - 07:14 PM.


#2 Niels

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Posted 22 October 2007 - 02:31 PM

Hello epauley

Here you can download the different versions:

BitDefender Total Security 2008 You have to click on the subfolder of your country (or your language). Download the installer package you can also download the manual.

BitDefender Internet Security 2008.

BitDefender Antivirus 2008

You have only to run the installer and enter the same license key and fill also the information of my account in.

Normally you will find also a download link in the purchase mail.

Best regards
Niels

#3 drongo79

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Posted 07 November 2007 - 10:21 AM

QUOTE (Niels @ Oct 22 2007, 01:31 PM) <{POST_SNAPBACK}>
Hello epauley

Here you can download the different versions:

BitDefender Total Security 2008 You have to click on the subfolder of your country (or your language). Download the installer package you can also download the manual.

BitDefender Internet Security 2008.

BitDefender Antivirus 2008

You have only to run the installer and enter the same license key and fill also the information of my account in.

Normally you will find also a download link in the purchase mail.

Best regards
Niels


I have just upgraded to a new machine and when I tried to reinstall Bitdefender total internet security v10 it told me that the license key that is shown on my account is invalid and out of date. What should I do?

#4 Niels

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Posted 07 November 2007 - 11:03 AM

Hello drongo79

Keep in mind that you can't use a previous license key for BitDefender Total Security. You can upgrade from BitDefender Antivirus Plus or BitDefender Internet Security to BitDefender Internet Security 2008. You have to contact customer care for your license problem. Enter your question and select customer care.

Best regards
Niels

#5 drongo79

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Posted 07 November 2007 - 05:56 PM

QUOTE (Niels @ Nov 7 2007, 10:03 AM) <{POST_SNAPBACK}>
Hello drongo79

Keep in mind that you can't use a previous license key for BitDefender Total Security. You can upgrade from BitDefender Antivirus Plus or BitDefender Internet Security to BitDefender Internet Security 2008. You have to contact customer care for your license problem. Enter your question and select customer care.

Best regards
Niels

The problem being I have contacted customer care twice and, as yet I have rec'd no reply. Not good customer service.




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