I have seen many threads in this forum about the same problem, and there's even a pinned topic about it here.
Unfortunately, none of the solutions mentioned in these threads work: I don't have the folders or files mentioned on Windows 7, Firefox 4.0, or BitDefender Antivirus Pro 2011, uninstalling and reinstalling Firefox 4.0 and BitDefender Antivirus Pro 2011 (with the BD uninstall tool) does not solve the issue, it seems that BitDefender setup will automatically install this incompatible toolbar.
The pinned topic mentions that this issue is now fixed, but this is incorrect. I need a definitive solution for this recurring problem, even a manual one digging into the Registry and what not.
I would not care usually, but I have my suspicion that even when disabled, this add-on meddles with Firefox toolbars. At the very least, I want to be able to remove it to debug some toolbar misbehaviors.
Firefox will automatically recognize that this add-on is not compatible with it, and therefore will disable it and no such toolbar will show, but because it is not compatible, there is no Uninstall button to remove it.
1) Most critical and urgent: Please provide a solution to permanently disable this add-on
2) Add this add-on as an option during BitDefender setup, not force it upon users (the only toolbar I'll ever use is Google for my bookmarks)
3) Update the add-on to be fully compatible with Firefox, or don't include it at all
4) Check the version of Firefox before installing the add-on, and don't install it if you haven't checked the compatibility for this specific Firefox version
I have a clean install of Windows 7 x64 Ultimate + SP1 + all latest updates, Firefox 4.0, Internet Explorer 9.0 and BitDefender Antivirus Pro 2011.
I haven't installed any add-on at all on Firefox, not even the Google toolbar, but the BD Antiphishing 2.0 Toolbar add-on still shows (as disabled.)
I checked all potential solutions on both Firefox and BitDefender forums, I have no FFToolbar folder, localstore.rdf is clean, I can see nothing about this add-on in the Users and Program Files folders for both apps, and the Registry contains entries only for Internet Explorer as far as I can see, I don't know how Firefox 4.0 add-ons are managed.
There is an as2core folder in Program Files that contain 2 Antiphishing_14202_256 and Antiphishing_14206_257 subfolders, but that's not very helpful, I am really at a loss what to do.
Edited by Chimel, 25 March 2011 - 08:40 PM.