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I Can't Install Bitdefender


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#1 edouble

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Posted 23 March 2010 - 06:35 AM

I just purchased Bitdefender antivirus software yesterday and after i downloaded the setup .exe file, I kept having this error box that pops up saying: "Setup was unable to find the package ' http://download.bitd.../en/x64/msi2010 The setup process could not be completed due to an internal error. If this is a fresh install, please scan with Bit Defender Online Scan and try to install the product again I don't know what this means but I did an online scan and it didn't find anything. Then when I tried to install it again, the same message box appeared. I don't know if this a virus preventing me from installing this software or if it is an error with product that I am downloading. If anyone can help, it would be much appreciated!

#2 dannnyy

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Posted 23 March 2010 - 06:42 AM

QUOTE (edouble @ Mar 23 2010, 06:35 AM) <{POST_SNAPBACK}>
I just purchased Bitdefender antivirus software yesterday and after i downloaded the setup .exe file, I kept having this error box that pops up saying: "Setup was unable to find the package ' http://download.bitd.../en/x64/msi2010 The setup process could not be completed due to an internal error. If this is a fresh install, please scan with Bit Defender Online Scan and try to install the product again I don't know what this means but I did an online scan and it didn't find anything. Then when I tried to install it again, the same message box appeared. I don't know if this a virus preventing me from installing this software or if it is an error with product that I am downloading. If anyone can help, it would be much appreciated!

Try run the entire msi kit from http://content-down....s/final/en/x64/. Its name is bitdefender_antivirus_2010_64b.exe.
If you just downloaded setup.exe you can not install the antivirus because this is only the setup, you need to have all msi files.

Maybe setup.exe is made to work using internet connections, to download your msi files, so if you don't have internet connectivity when you tried to run the setup.exe the "Setup was unable to find the package " error appeared.

Edited by dannnyy, 23 March 2010 - 06:45 AM.





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