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Bdfw Won't Allow Ultravnc Cionnection


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#1 DerekB

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Posted 12 February 2010 - 09:51 AM

I am running Gbridge which uses a version of UltraVNC. The basic functions work just fine but as soon as I try and connect to one of my remote PCs via the vnc viewer, the firewall rejects the connection. I get the follopwing in the error log:

2010/02/12 09:48:46.812 [BDFW] [FILTER] Blocked echo request from unknown source because of stealth settings. Direction: Outbound, Local Address: 192.168.0.133-0, Remote Address: 41.174.21.128-0, Protocol: 1, Local Packet: 0, PID: FFFFFFFF, Process: , Cmd. Line: .

Gbridge uses gmail logins for authentication - 41.174.21.128-0 is the gmail authentication server.

All said and done I have a rule set for gbvncviewer.exe allowing everything and I have played around with the stealth settings on the VPN network but to no avail.

If I turn off the firewall then everything works perfectly

Al ideas?

#2 Aurelian Neagu

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Posted 23 February 2010 - 02:13 PM

Hello DerekB,

Regarding your issues, please follow the steps below:

Open BitDefender - > from the top right corner go to Settings and choose Expert Mode - > go to the Firewall module.

From that location go to the Settings tab - > Advanced Settings - > Check 'Enable Internet Connection Sharing' and uncheck 'Block Port Scans'.

Then go on the Network tab - > at Trust Level choose 'Trusted Local' and at Stealth choose 'Off'.

Close BitDefender and check if the issue is solved.

Thank you.

#3 DerekB

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Posted 23 February 2010 - 03:38 PM

Thanks Aurelian...

This looked very promising but this does not make any difference.....still get "Failed to get server address!"

Derek

QUOTE (Aurelian Neagu @ Feb 23 2010, 02:13 PM) <{POST_SNAPBACK}>
Hello DerekB,

Regarding your issues, please follow the steps below:

Open BitDefender - > from the top right corner go to Settings and choose Expert Mode - > go to the Firewall module.

From that location go to the Settings tab - > Advanced Settings - > Check 'Enable Internet Connection Sharing' and uncheck 'Block Port Scans'.

Then go on the Network tab - > at Trust Level choose 'Trusted Local' and at Stealth choose 'Off'.

Close BitDefender and check if the issue is solved.

Thank you.



#4 Carmen Cernev

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Posted 25 February 2010 - 12:52 PM

Hello DerekB,

Please try to go back to the Firewall module in BitDefender -> go to Rules tab -> and click on the Advanced button from the bottom right corner. Search the rule you have created for gbvncviewer.exe and move it to the top of the list (click on the Move Top arrow from the top right corner).

Please let us know if it works after following these steps.

Thank you.

#5 DerekB

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Posted 25 February 2010 - 02:48 PM

Hi Carmen

Tried that but still no joy!

#6 Grasshopper

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Posted 11 May 2010 - 09:46 AM

I have the same problem. I've been playing around with the Firewall rules to no success. The support of GBridge could not help me too as the settings of the software and the firewall seams OK.

@DerekB: Did you manage to fix that in any way?
@BitDeffender Support Team: Do you have any other ideas?

Thank you in advanced for the help.

#7 DerekB

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Posted 11 May 2010 - 11:00 AM

I gave up on this .... solved it by removing Bitdefender and installing Kaspersky.

QUOTE (Grasshopper @ May 11 2010, 09:46 AM) <{POST_SNAPBACK}>
I have the same problem. I've been playing around with the Firewall rules to no success. The support of GBridge could not help me too as the settings of the software and the firewall seams OK.

@DerekB: Did you manage to fix that in any way?
@BitDeffender Support Team: Do you have any other ideas?

Thank you in advanced for the help.



#8 Grasshopper

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Posted 12 May 2010 - 11:49 AM

I've another 160+ days of my license. After that most likely I'll drop BitDefender firewall and go with some other solution. To much problems with this one.

QUOTE (DerekB @ May 11 2010, 12:00 PM) <{POST_SNAPBACK}>
I gave up on this .... solved it by removing Bitdefender and installing Kaspersky.



#9 DanyDan

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Posted 12 May 2010 - 06:38 PM

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