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Windows Server 2008 Sp2 (x64) - Event 4, Filtermanager


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#1 Future

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Posted 22 December 2009 - 09:37 PM

Hi,

We're getting the following every 2 minutes as a warning in the System Log:

QUOTE
File System Filter 'bdfsfltr' (Version 6.0, 16/07/2008 11:27:09) failed to attach to volume '\Device\CdRom0'. The filter returned a non-standard final status of 0xc0000013. This filter and/or its supporting applications should handle this condition. If this condition persists, contact the vendor.


Server:

1. Windows 2008 Server Standard (x64) SP2
2. Exchange 2007 Standard

BD products installed on server:

1. BD for Exchange 2007 v3.3.54 (x64)
2. BD for File Servers v3.3.54 (x64)

Any fix for this available?

#2 Diana Bele

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Posted 28 December 2009 - 11:38 AM

Hello Future,

This issue will require further investigation thus I have created a support ticket on your behalf and you should receive an e-mail shortly with instructions.

Thanks!

#3 dannnyy

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Posted 04 January 2010 - 11:21 PM

QUOTE (Future @ Dec 22 2009, 10:37 PM) <{POST_SNAPBACK}>
Hi,

We're getting the following every 2 minutes as a warning in the System Log:



Server:

1. Windows 2008 Server Standard (x64) SP2
2. Exchange 2007 Standard

BD products installed on server:

1. BD for Exchange 2007 v3.3.54 (x64)
2. BD for File Servers v3.3.54 (x64)

Any fix for this available?


Do you have a program that access the cd-rom, and the cd-rom is empty?


#4 FirstoneVorlon

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Posted 07 October 2011 - 02:42 AM

Hi guys, is there any fix for this extremely annoying event? It clogs the Event Viewer of my servers, really troublesome.
Regards.

#5 Andionescu

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Posted 20 October 2011 - 03:29 PM

Hello and sorry for the late response.
Please verify it the Bitdefender Security for File Server has the latest product updates installed and verify if the issue still reproduce.
how: You can verify if updates are available from the Bitdefender Security for File Server dashboard or from the Bitdefender Management Console if the software is integrated.

Please provide me an update status of the issue.

Regards,

Andrei

QUOTE (FirstoneVorlon @ Oct 7 2011, 03:42 AM) <{POST_SNAPBACK}>
Hi guys, is there any fix for this extremely annoying event? It clogs the Event Viewer of my servers, really troublesome.
Regards.



#6 martints

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Posted 02 March 2012 - 06:57 PM

QUOTE (andionescu @ Oct 20 2011, 03:29 PM) <{POST_SNAPBACK}>
Hello and sorry for the late response.
Please verify it the Bitdefender Security for File Server has the latest product updates installed and verify if the issue still reproduce.
how: You can verify if updates are available from the Bitdefender Security for File Server dashboard or from the Bitdefender Management Console if the software is integrated.

Please provide me an update status of the issue.

Regards,

Andrei


i have the same problem.
my system is Windows SBS 2011 standard with BD for file server ver. 3.5.17.5 and BD management console installed ver 3.5.2.242
Is there any solution?


#7 Andionescu

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Posted 03 March 2012 - 04:58 AM

Hello Martints,

Please run the Optimization Pack 2(opt 1 is not required in your case)on the server with the Bitdefender Management Server is installed.
You can download the patch and read more from the link below:
http://www.bitdefend...r-v3-5-946.html


Note: For future users reading this post, the optimization pack from the link must be ran only for English version 3.5. Do not run this for other localizations.

Andi




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