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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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BitDefender blocks Sidify Convertor and Amazon Music Win 11 App
I have installed Sidify Amazon Music Converter in Win 11 and when BitDefender Shield is of (unprotected) the software works OK and is functional. When BitDefender shield is enabled the Sidify and Amazon Music crashes and apparently a malware is cleaned. I have isolated the problem with a file which is quarantined in…
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What would block a sign-in to a website?
I use Backblaze to backup my PC. I am getting an error when I try to sign-in. I am working with their support to try to resolve the issue. 40-days ago, I was able to sign-in without an issue. They are pointing the problem to Bitdefender .. I have whitelisted Backblaze.com in Bitdefender Web Protection - error persists. I…
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False Positive? - Trojan.GenericKD.71897930 found on Atari 2600 Emulator
Hello, BD just detected this on the executable file of the latest release of the Atari 2600 emulator "Stella", version 6.7.1 This was downloaded from the official site, never had a problem before, and LO4D shows only 3 out of 23 AV softwares are detecting it as such: https://stella[.]en[.]lo4d[.]com/virus-malware-tests How…
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This technical problem has not been solved yet - is there anyone who can help me? Thank you
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help me solve this problem
Hello Bitdefender community: Please help me solve this problem attached to the image
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VPN mi da errore 196 cosa fare? E' la prima volta
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Parental Control: Daily Time Limits Automatically Turning Off. Any Suggestions?
Hi all - I've just tried setting up 'Daily time limits' in Parental Controls - once I've set this up and saved it, the toggle will show as being turned on and active. However, if I reload the Parental Controls page, the toggle automatically turns off, and shows as grey and inactive. (The difficult thing with this is that,…
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App lock not working
This is a joke my app lock is not working again. I restart my phone and it works for 5 minutes or less. So much for secue security feeling
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Bitdefender Total Security Firewall Alert Mode is automatically switched off by any fullscreen app
Hello, Firewall bug discovered in Bitdefender Total Security 2024 two weeks ago. If you enable the Alert Mode in Bitdefender Firewall then launch any full screen application (YouTube video or any Game) the Alert Mode is automatically disabled. Things that I've tried: 1 Automatic profiles from Bitdefender disabled 2 Windows…
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Seems my VPN is always down.
States: The service is down. Please restart your computer. Retry Any idea what may cause it not to work on my end?
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Allow SMB (Samba) access
In Firewall Rules add a rule to the "All Applications" category. You'll need one rule for each samba server. You'll also need to have a fixed IP address for each server (unless someone can tell me how to specify a range of addresses). Suppose your systems are on the 192.168.x.x subnet and 192.168.1.15 is a samba server. In…
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Bitdefender Virus Scanner on macOS unexpectedly quits during custom scans
System displayed problem report:
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Meet Bitdefender Scamio, the next-generation AI scam detector
The Bitdefender developers have been working on a complimentary scam detector service designed to help users verify fraudulent online schemes delivered by email, embedded links, texts , and instant messaging through collaboration with a chatbot powered by artificial intelligence (AI). We call it Scamio and it’s first…
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Exploit Attempt Blocked
So i've been getting these exploit attempts attempting to inject into my PC. How do I remove and protect myself from this?
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gt:js.acsogenixx.100.B02750E9
Is anyone aware of this threat, how dangerous it is, and which site I may have gotten it from by visiting? Thanks
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Provide a standalone Traffic Light Safari browser plugin on macOS
Now, on macOS, Traffic Light is embedded in the paid Bitdefender home products, rather than being standalone and free like the browser extension on Chrome. We hope that Bitdefender can provide independent Traffic Light Safari browser extension to macOS users, just like Chrome, FireFox, and Edge
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Why would my Total Security not have email Protection.
Please see attached, There's no email protection, why would that be? Thanks Gor
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Can Bitdefender work in cooperation with Malwarebytes?
I know that 2 av solutions in the same OS get in conflict but I even know tha Mbam can work in cooperation with other av softwares so could you suggest me the way to make these 2 works well togheter? I suppose that to do this is necessary not to enable the premium subscrition to Mbam and use only the free version of it,am…
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Why am I often getting antivirus settings modified/deselected by themselves ? ?
I've recently uninstalled and reinstalled Bit defender Total Security on my OS using the native tools to do that,I've set the av to perform scans of boot sectors and archives ( enabling the maximum limit of size for that last one to search all the possible ones ) but when I close the software and after a while check the av…
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VPN bypass to another LAN
With Split tunneling I can bypass a website or an exe-application from using the VPN. But what about an IP address or a whole LAN? My local vpn doesn't work no more after Bitdefender VPN is on.
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App lock no longer works
A few days ago I set up app locks on several apps and tested them. All worked correctly. Today I can start those apps and BitDefender does not prompt me for the app-lock pin.
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Bypass IO / Direct Storage is not working for any games
For some reason none of my games that use DirectStorage fail, including the Microsoft BulkLoadDemo with the following error: File System Filter 'atc' (Version 10.0, 2023-12-11T18:22:43.000000000Z) vetoed bypass IO. Process: BulkLoadDemo.e File: M:\Direct Storage benchmark 1.2\Release\Output\BulkLoadDemo\Avocado.marc…
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Make Scamio available on iMessage
Does Bitdefender consider making scamio available on iMessage, as it is stated on scamio's website that it is available on webpages and Facebook Messenger? iMessage can also achieve the functionality of α robot!If Scamio is available on iMessage, it will be very convenient for iOS users. They can use Scamio without…
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UnifiedSDK.Service.exe crash?
I noticed that after installing Bitdefender VPN I noticed a new crash kept happening linked to Bitdefender VPN, here are the details: Description Faulting Application Path: C:\Program Files\Bitdefender\Bitdefender VPN\UnifiedSDK.Service\UnifiedSDK.Service.exe Problem signature Problem Event Name: APPCRASH Application…
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Can I get offline installer for Bitdefender Total Security 2023?
Hi, I am in China. I can not get my Bitdefender Total Security 2023 installed. I saw this article, and I believed there is a way to workaround this issue.
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Bitdefender services are loading now, please wait
I'm getting the above message when mouse pointer is hovering over the Bitdefender Icon in the Sys tray. I have uninstalled and re-installed (just). When I did this it said "you are safe" BUT, after a reboot it goes back to the above error. Bdservicehost and BDuserhost and other BD's are showing in Task Manager. Win 11 23H2…
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I am getting this pop up when i load up my windows 10
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Suspicious Connection (blocked 9 times every 3 minutes)
"msedge.exe attempted to establish a connection relying on an untrusted certificate to wpad. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities." What is this? Can I add an exception to stop getting interrupted by this notification?
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Is it necessary to use Malwarebytes in conjunction with Bitdefender?
Malwarebytes is up for renewal but questioning if it's necessary if I'm using Bitdefender
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This key has been used already to generate a subscription. Help please
That's what the message says.