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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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How do I add file/folder/app exclusions on the Android app? I've looked everywhere on the app.
I probably missed it somewhere but without the option, the program will be useless for me. Thanks for your help
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Installing Minecraft Launcher crash with code 80070490
I have a new Lenovo laptop and installed Bit Defender. I have tried to install Minecraft for my son but keep on getting the error code 80070490. Is it possible this is somehow related to Bit Defender being installed? thx
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This key has been used already to generate a subscription. Help please
That's what the message says.
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Bitdefender services are loading now, please wait
I'm getting the above message when mouse pointer is hovering over the Bitdefender Icon in the Sys tray. I have uninstalled and re-installed (just). When I did this it said "you are safe" BUT, after a reboot it goes back to the above error. Bdservicehost and BDuserhost and other BD's are showing in Task Manager. Win 11 23H2…
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I use bitedefender armor and everything on it works except the web protection part…
I have tried everything that bitedefender armor people suggested…taking the app off and putting it back on…turning just the web protection to pause for awhile and then turning it back on, just signing off of the whole thing and signing back on and restarting each thing on it …but even doing all of this everything else on…
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Bitdefender now includes Cryptomining Protection
With the advent of cryptomoney, a relatively new cyber threat has emerged – cryptojacking, in the form of cryptomining malware. This malware strain piggybacks on your device’s processing power to mine cryptocurrency without your knowledge, taking a significant toll on your device’s performance and potentially paving the…
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Adding seats
Hi We currently have a 25 seat GravityZone Security subscription (all used) and needed to add a few more and bought a 10 seat license. When we try to add it, it says it will replace the current license. Will that actually happen and wipe out our existing 25 seat licence?
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Lost with BitDefender Gravity OnPremise
Hi, To be honest, I'm quiet lost with this product, its way to complicated for me! Its a lot of work just to do simple tasks. So I am asking for help just to restore some emails! On GravityZone, Quarantine, Exchange Servers, there is a list of email, I select the one, the Save Button and Delete Button became active, OK,…
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My ticket number is 1009133306, I need a refund
My ticket number is 1009133306, I need a refund
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Issues with BD locking up Keyboard after scan
I have been using BD now for over six years and never once have dealt with this issue before. Everytime my scan starts and I am not using my keyboard ( IE Watching movies/tv shows steaming) My Keyboard will no longer be responsive and I have to unplug and replug it back in. Same story when I get up in the morning and go to…
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Pause Protection
This is a bad product for antivirus category. I have a 4gb ram but antivirus consume 2gb ram. My windows 10 computer very slow. I uninstall Bitdefender Antivirus Plus. Please tell me why I can't pause protection this antivirus ?
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Anyone Having Serious Speed Problems?
I've been using Bitdefender VPN for years. It's been great. Not anymore. Guess which result was generated with the VPN in place? It's been such a good product I tried everything else. The VPN is the only variable in the three tests. This is the same results whether going through New York, Toronto or Montreal. Can anyone…
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Windows 11 Explorer freeze
The last few updates of Bitdefender is causing Windows 11 Explorer to freeze How can I fix this? Thankyou
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App lock not working
This is a joke my app lock is not working again. I restart my phone and it works for 5 minutes or less. So much for secue security feeling
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Pourquoi désactiver le DNS
Bonjour, J'ai utilisé le VPN aujourd'hui pour la 1ère fois et en l'activant j'ai eu une notification de Bitdefender me demandant de desactiver mon DNS secure. Est-ce normale ? Pouvez-vous m'aider ou m'expliquer la raison ? Merci d'avance pour vos réponses.
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Bitdefender mobile security manual scanner graphics glitch
I have and android tv box the HK1RBOX running android 12, I have bitdefender mobile security version 3.3.232.2401 installed on it. Since a few weeks now I have experienced a graphics glitch when using the manual scanner. When first booting my android box and then running a scan with bitdefender the scanner animation show…
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Bitdefender blocking ports on the router
Hello. I have a Raspberry Pi 5 hosting a Jellyfin Media Server for my personal media content. It has setup OK on the POi but I cannot access the jellyfin Server from My Windows 11 computers oy my Samsung Galaxy SmartPhones When tring to make contact with the Pi 5 I am asked to make a connection with the sever, I enter the…
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UnifiedSDK.Service.exe crash?
I noticed that after installing Bitdefender VPN I noticed a new crash kept happening linked to Bitdefender VPN, here are the details: Description Faulting Application Path: C:\Program Files\Bitdefender\Bitdefender VPN\UnifiedSDK.Service\UnifiedSDK.Service.exe Problem signature Problem Event Name: APPCRASH Application…
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Cryptomining protection - Premium Security - Mac
Hi there, seen the email from Bitdefender advising Cryptomining protection is now included. However cannot see the option on the Mac software - is it just for Windows machines?
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All of a sudden vpn won't connect, keep getting Error code 9. Was working fine until an hour ago!!
How to fix an error code 9 on vpn which was working fine until an hour ago..
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Difference between free version and paid version of Bitdefender Mobile Security for Android
Can someone tell me the difference between Bitdefender mobile for Android free version and the paid version? Thank you.
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BDTS keeps blocking Trojan and Phishing screens...how do I remove root cause?
I keep getting BD screens stopping a rogue phishing site from opening. However, I dont seem to be able to eradicate it despite running multiple scans. It happened mostly in Duck Duck Go browser so I deleted that. Now its happening with Firefox. I have an expired McAfee on the tablet and it comes up showing 5 pieces of…
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Disabled features and lorem ipsum in Bitdefender
Hello, recently, my Bitdefender software in the Protection category has all features disabled and lorem ipsum text in the description. I no longer have access to settings or notifications.
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Is it Bitdefender that stops me from visiting certain websites, like "click.pstmrk.it"
Is it Bitdefender that stops me from visiting certain websites, like "click.pstmrk.it"
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Why do I have to pay an extra $19 for password manager just to sign up for bitfinder digital protect
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Bitdefender Anti-tracker failed to load
Running Windows 10. In Edge, there is an error with the Bitdefender Anti-tracker extension. I received the error: The extension failed to load properly. It might not be able to intercept network requests. Should I remove and reinstall it or something else? Thanks
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BD Installer downloads files, then erases them?
Installing BD on a large group of systems. On a few of them, I've run into an odd issue. The installer runs, and stage 1 (downloading files) works fine. Normally, the files get downloaded into %temp% and then are executed from there. On some systems, I've watched the folder and the files are downloaded, then immediately…
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Super Hacked...
Where do I begin? I just purchased a laptop about 2 months ago. Brand new and its basically changing settings on its own and names of files etcc.. I'm not the admin of the damn thing I own I first noticed it on my galaxy s23 ultra when I would see the font changing and same thing with my pictures and files being renamed or…
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BITDEFENDER TOTAL SECURITY / THREAT DETECTED IN THUNDERBIRD E-MAIL CLIENT
Recently a Bitdefender Scan (Total Security 2024) detected a threat (Trojan.CVE_2024_21413.3.Gen) in one of the folders on my desktop Thunderbird e-mail client (v.115.8.1 64-bit.) Unfortunately, Bitdefender could not identify the specific message(s) where the infection was detected, only the folder. Initially, I just let…
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Bitdefender has lorem ipsum text?
Restarted as it suggests but now the app shows lorem ipsum and nothing is functional.. I've tried uninstalling and then reinstalling from scratch, nothing. Are there any settings stored I can remove, or anything else I can do to get it working again? Build 27.0.30.140 This also seems to disable all the behaviour of…