coolcool1227

Full System Scan Run At Extremely Slow Speed

23 posts in this topic

I ran Full System Scan yesterday and found that it run at extremely slow speed and after some 3 hours and 40 mins and it scan only 3480 items. Unfortunately my Laptop battery drained and I was unable to complete the scan however.

Share this post


Link to post
Share on other sites

I apologize for posting in the wrong section. Kindly moved it to relevant section, if possible.

Share this post


Link to post
Share on other sites

Topic moved as requested.

It sounds like your laptop was not connected to a/c power while scanning. Is the automatic laptop mode option set to ON? If it is set to ON, it may affect the scanning process while on battery.

Regards,

Share this post


Link to post
Share on other sites

Yes, but not all the time I keep running my Laptop on batteries, it was on batteries just for 1 hour. But the remaining 2 hours scanning on AC Power was equally time hogging and the scan rate was just a single file per second both on AC Power or on Laptop Mode.

Automatic Laptop Mode: ON

Share this post


Link to post
Share on other sites

Hello,

The same problem. The sped of the scan is very slow. I hope that Bitdefender team will solve the problem.

Moses

Share this post


Link to post
Share on other sites

Same here...speed of scanning very slow. Full scan take too much time.

Share this post


Link to post
Share on other sites

Same here...tried my 1st Full Scan last night and had to cancel it after almost 3 hours...was only about 1/2 through the system...used to take less than 2 hours under BDIS 2011

TiminAZ

Share this post


Link to post
Share on other sites
Same here...tried my 1st Full Scan last night and had to cancel it after almost 3 hours...was only about 1/2 through the system...used to take less than 2 hours under BDIS 2011

TiminAZ

Left the Full System Scan start early this morning...here is the log from tonight after returning home:

[-]Advanced

Scan time: 12: 41: 23

Files per second: 130

Skipped items: 26407

Password-protected items: 3

Over-compressed items: 0

Scanned archives: 441 ( scan inside archives is NOT checked )

Input-output errors: 0

Scanned boot sectors: 15

Scanned processes: 3451

Infected processes: 0

Scanned registry keys: 73961

Infected registry keys: 0

Scanned cookies: 182

Infected cookies: 11

Almost 13 hours ?

Thanks...TiminAz

Edited by TiminAz

Share this post


Link to post
Share on other sites

Here are the results from a Full System Scan I ran yesterday that took just over an hour:

Product: Bitdefender Antivirus Plus 2012

Scanning task: Full System Scan

Log date: Monday, August 08, 2011 10:40:53 AM

Basic

Scanned items: 933664 (the scan target does not include any items)

Infected items: 1 (no infected items have been detected)

Suspect items: 0 (no suspected items have been detected)

Resolved items: 1 (infected or suspect items have been found and were ignored or could not be fixed) (no threats have been detected during this scan)

Unresolved items: 0 (no issues remained unresolved)

Advanced

Scan time: 01:05:43

Files per second: 236

Skipped items: 42683

Password-protected items: 5

Over-compressed items: 0

Scanned archives: 460

Input-output errors: 0

Scanned boot sectors: 4

Scanned processes: 3830

Infected processes: 0

Scanned registry keys: 3467

Infected registry keys: 0

Scanned cookies: 66

Infected cookies: 1

Sorry, but I need to ask the obvious question - do you have any other security programs installed?

Have you tried using msconfig to disable other start-up items to see if there is a conflict with any another program?

Regards,

Edited by nikki605

Share this post


Link to post
Share on other sites

@Sorry, but I need to ask the obvious question - do you have any other security programs installed?

Have you tried using msconfig to disable other start-up items to see if there is a conflict with any another program?

NO.

@Gary

Infected items: 1 (no infected items have been detected)

Did you noticed that one infection found but it display no infected items found in the brackets.

and

Resolved items: 1 (infected or suspect items have been found and were ignored or could not be fixed) (no threats have been detected during this scan)

and

Scanned items: 933664 (the scan target does not include any items)

What does it means?

I think you may have to start new topic for that just for information.

I re-install my Bitdefender, and ran Full System Scan and after a scan of more than 8 and half hours, it scans only 7175 items................amazing :rolleyes: ..............I have to stop the scan then. -_-

Scan Log and screen shot are attached.

1313517645_3_01.xml

post-31288-1313554208_thumb.jpg

Share this post


Link to post
Share on other sites

Any reply would be appreciated as I'm not able to perform Full Scan since the installation of Bitdefender 2012. Thus not get assured that my system is secure and clean from viruses. :rolleyes:

Share this post


Link to post
Share on other sites

@Omer: Replied via PM and email.

@Tim: you forget one thing: you had installed 2011 for several months so most of the files were cached. That is why the scan took a lot less. You should compare the time between two scans using the same version, not between a scan with 2011 and a scan with 2012.

@Mitza97: you have each and every issue that someone is posting on the forum which I find impossible. How much the full scan took to finish ? Have you actually let it finish or just posting to increase the number of posts ? Please post a full scan log.

Share this post


Link to post
Share on other sites

@Replied via PM and email.

Only received PM, not email of the related topic.

What I mean that the Full system scan is running at extremely slow speed and the scan speed reduced to 0-1 file per second. Although I have add most of my files to the Exclusions, even then it takes more than 7 hrs......but not confirmed the exact time as I stopped the scan after 7hrs and still it shows more than 70 % remaining.Why the scan speed is very much slow even for the first time?

Also replied to PM

Regards

Edited by ONT

Share this post


Link to post
Share on other sites
@Mitza97: you have each and every issue that someone is posting on the forum which I find impossible. How much the full scan took to finish ? Have you actually let it finish or just posting to increase the number of posts ? Please post a full scan log.

I don't post to increase number of post...I have something to gain from this? :angry:

I only post problems seen on my side, and wich i read on other posts on this forum, to help in solving problems.

If I bothered with anything, I retire from here.

Share this post


Link to post
Share on other sites

Still no response from Technical Support. However I made further update to the said issue which is same for Device Detection Scan.

Yesterday I plug-in my pen drive and the Device Detection Scan was started automatically (normal behavior of BD). In the beginning the scan was running normally with good scan speed and then after some time the scan speed reduced to zero file per second and it remains even after half an hour and i could not figure it out as there is no option to Customize the Scan Settings for Device Detection Scan and also for Full System Scan. And I'stopped the scan after one hour.

Is there any way to edit any specific xml file to do customize or edit the scan settings for above said scan types?

Edited by ONT

Share this post


Link to post
Share on other sites

I am facing the same problem . When i run full system scan, it scans at 1file /s to 3 file / s. It almost takes 22 hrs to complete the scan .

Share this post


Link to post
Share on other sites

Hi and welcome to our forums.

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

Share this post


Link to post
Share on other sites

I also am having this slowdown issue. The scan runs at a reasonable rate up until about 4000+ items. Still scanning in Documents and Settings.

Share this post


Link to post
Share on other sites

Hello, Even i had the same problem few days ago. But after a clean reinstall using BD uninstall tool helped me.

Share this post


Link to post
Share on other sites

@eklarter - please follow the steps from Cristi B. of BD tech support in the post above yours and submit the log files for further investigation.

Regards,

Edited by nikki605

Share this post


Link to post
Share on other sites

The Scan Speed of Bitdefender 2012 is extremely slow as compared to 2011 even the Device Detection Scan speed is very very slow.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now