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Full Version: Antiphishing Toolbar Causes Firefox Crash On Xp/vista X64 Since Update
BitDefender Forum > English > Old Forum Topics > Products > Workstation > BitDefender 2008
Nakor
Hey all,

See also this thread and this thread.

It appears that the BitDefender AntiPhishing toolbar since a recent update within the last few days has started causing FireFox 3 (in my case it occurred on both 3.0.3 and then 3.0.4 which updated yesterday) to crash at seemingly random times. Crashes occur on page loads, on activity within a page (such as typing) and even when the computer is not in use for a couple minutes, and FireFox for no apparent reason simply closes.

Disabling the AntiPhishing toolbar from Tools > Addons successfully relieves the problem.

The issue appears to occur both on Vista x64 (per the threads linked above) and XP Pro x64 (which I can attest to personally), but I have not (yet) seen any complaints from a 32-bit OS user, and since they are more common I'm inclined to believe it's only affecting 64-bit Windows.

I can't think of anything else relevant to post, if you need more details I'll see what I can provide.

Regards,

Nakor
mcandrew21
have the exact same problem on vista ultimate x32...
Hans0031
Once more. I also have a Vista (Business - 32 bit) system with a faulty BD.

Everytime Firefox closes, it crashes. That is, until I disabled the bitdefender antphishing toolbar. With the toolbar de-activated, the problem is gone. This all started after BD software update, some two weeks ago.

I've reported this, incl error log to BD support. No answer (as usual).

Hans
Netherlands
ibyte
Wow, I must be retarded, I can't even get the antiphishing toolbar into Firefox
bd210
Ok guys, I installed BD total security 2009 and the antiphishing toolbar is making my firefox 3.0.4 crash every time i try to close the program.

I disabled the anti-phishing toolbar in the add-ons window. Now the problem doesn't happen again.

Can the guys at bitdefender do something about this?

Btw, I'm using vista home premium 32-bit.
Klawfinger
It's also happening to me. If this problem remains until the end of my trial period, I'm definitely not buying BD, obviously...

Note: I'm using Firefox 3 on Vista x64
miecio
QUOTE (Klawfinger @ Dec 2 2008, 02:20 PM) *
It's also happening to me. If this problem remains until the end of my trial period, I'm definitely not buying BD, obviously...

Note: I'm using Firefox 3 on Vista x64


same problem. (BD 2009)
fgagnon
ditto for me on 64-bit Vista home premium.

So I just disabled the BD Antiphishing toolbar and the problem went away. :shrug:
It's not a "got to have feature", but it would be nice if it worked without this annoyance.
-fg-
technopagan
Ah! So, this is what's making my usual rock-solid Firefox to crash! It locks up every so often for me, causing me to halt the process. I am using Vista 32 bit.

I didn't even know this was the root cause--I have two other issues that brought me here. wacko.gif
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