When I play warcraft III it swap to desktop many times while playing

sometimes while I typing message on MSN curser are disable like you click other thing on desktop I must click MSN window again to continue typing

I try to disable Hotkey and don't use game mode but I still got this broblem

This problem I find in Bitdefender 2009 / InternetSecurity 2009 (I not try Total version)

If I use Bitdefender gamesafe2008 I not find this problem ( but I wanna use Bitdefender InternetSecurity 2009 possible )



anyone got this problem ?

Please tell what happened

Thankyou

Hi,
Either this has happend to me as to you, a month ago for about two weeks. When I was playing in full screen mode with Battlefield 2142 it suddenly swapped to desktop screen without any reason as with the same result as to press alt+Tab keys. It was very annoying indeed. I looked into settings of BDIS v2009 installed on my laptop. I don't remeber today what I did a month ago - the problem has never appeared again after that. Sorry I cant remind myself but when I find it out I'll put here again the solution. I observed that after system restart and load windows again when I didn't lunch any software like uTorrent, this problem didn't happen and I played the game without interruption. But when my computer was running all night downloading files via uTorrent and browsing the Internet in using Firefox etc. - after such work when my computer was connected to Internet the game was swapping to desktop screen many times even at the time when after I closed any running programs working in background as BidDefender,uTorrent... and when I disconnected to Internet, too, but it didn't helped. I think, one thing you can check is that as I did: try to untick the option to automatic discover full screen application and turning BD in game mode. But in result what action was responsible for this swapping windows I cannot be sure. BD working in background, when you play game in full screen mode, it is still using that future and control any program that is just started and interrupt your game when BD again try to ask you whether you wish to add this application to the game mode list. This future is not working properly in such exceptions. The started programs might not be only as windowed applications working in background either services or even viruses and any malware in your system not being catched yet that acts in the background. I did several steps finding a source of this swapping problem. Sorry I cannot tell you them exactly but I hope at least it's been more cleared where to seek. This problem lies rather by another software in your computer. Find it and uninstall, disable or scan against viruses and malwares. I did such the steps and it helped, the problem disappeared. I hadn't the problem before with installed BDIS 2009 until the certain day because we're still building our system with newer updates and more applications + some viruses

Good luck!
Regards

Check out this option Enter game mode when in full screen
and untick it. It should help I hope

Here is a screenshot of it
Click to view attachment

I've sent to the support this bug issue.
Yesterday it swapped again to desktop whilst playing game

Hi

I'm very pleased I've just received back a very quick answer from BD Support team and Im going to test it whether the problem is still persisting whilst playing games. They suggest to disable the option Automatic Game Mode in the same section of 'Advanced view' as on the earlier screenshot. So see it and untick this option. I hope it'll be the happy end and final fix - if not: "I'll be back"

Thanks a lot to BD Support team!
Regards

Yeah, same thing happened to me 2 days ago when I switched from BDIS 2008 to BDIS 2009. I have noticed that the process that draws attention and minimizes games and stuff, is SECCENTER.EXE. Anyway, gonna try disabling Automatic Game Mode and see what happens then. Cheers fot that.

after i renewed to the new version (that was yesterday), one of the strange thing i noticed was this game mode. i haven't got any particular problem with it at the beginning; i let the program to check for full screen applications and insert them in the game list and ok. but tonight when i begun to watch a couple of prison break episodes ;-) after 15 minutes or so the full screened Media Player (Classic) restored itself to windowed mode. and started doing this regularly.
I've disabled (and exited) all game mode related stuff but the problem still remained. now i cleared the game mode list as well, hope this solve the problem. i didn't tried after this coz it's late and don't want to watch any more episodes tonight. but tomorrow i am gonna test it again.
anyway i think there are a couple of strange behavior alike bugs with the new version of bitdefender, hope they will fix them soon cuz during the last year i've been completely satisfied with the 2008 security suite.

So have I. I gonna test this issue evening again whether games I play in full screen switch to desktop or not. We'll see whether disabled option is still working and fix it. I'll put the proper post here.

Nara
Regards
Peper

well, hello!
I've continued my testing+self entertaining (no, not that -- wrong is the person who's thinking about that ) experiments today and the last nights modifications (disabling all game stuff and cleaning the game list) solved my problem. the Media Player Classic didn't restore itself to windowed mode. hurray!!
cheers!

Hello Oxid,

I have to defend the support's solution trick here I received from a couples days ago - it was not my idea. This really work. Disabling Automatic Game Mode indeed helped me and not only me. I very often met the event while playing the game in full screen mode, like Battefield 2142 in my case, that it suddenly swapped to desktop screen. For someone else, like e.g. you in your issue, the program stopped getting out from full screen mode, for another else it may help with another software and so on. The point is that this future is buggy and should be as soon as possible fixed in the way of an update.
Regards

This does not solve the problem for me. I disabled automatic game mode, removed all the programs from the list of games and even disabled anti-virus, the firewall, identity protection, automatic updates, automated checks for outdated software, etc.. I still get kicked back to the desktop while playing.

Hi Dude,

That's the pain. I have an idea just to make sure whether BD software is responsible for such the buggy situations or something else. Namely, try find a service or program that causes this problem. Do a test your system by means of using the System Configuration utility. Before testing for safety purpose, create a backup of your system state (a restore point). Then type msconfig.exe in the run command box and in the opened System Configuration window go to general tab. There you should select Selective startup. Inside this option you should have two active enabled check-boxes and one disabled but we are flashing on those two enabled: Load system services and Load startup items. Now, in that mode you can carry out the test by switching off followed items being listed in Startup tab and afterwards in Services tab step by step restarting PC after changes. I know, this process may take ages to untick one by one item restart PC and then running the game for testing whether it is still swapping to desktop or not. Therefore there is a good method to shorten the time for searching a nut item: sort out items into groups: 5 or 10 items per a group. Then selectively disable one group of items, reboot PC and when system finish to load, lunch your game and test it. If problem is still persisting, execute again System Configuration window and untick next group of items, restart PC and do test again and repeat actions until you find out that your game stops exiting to desktop screen or somewhere else. If it's found, go to System Configuration again to the tab of your last known disabled group of items. There will be the nut item amongst these changes in the last taken group. Previous disabled groups of items should be OK and you can enable them back. Now, follow the same steps of the rule like above, but this time, disable just one by one item only in just the last group of items to indicate nut item, where it's responsible for the problem within. Easy, isn't it? That should be the nail right in the head.
I'm waiting for your experiences here.

Best Regards!

As regards to the best method for searching a bug item by means of System Config's Services and Startup tabs, that I mentioned in my last post, I'd like to refer back to the way, how you can group items. It's easier and double quicker, then above one. Namely, at the each step of the sorting items out, take always a half number of left not tested items. Such the new group of items are to be set as disabled again for testing the game after restarting PC. If the problem is still persisting whilst playing on, take next a half items of the rest and so on until you will sort all items out (it states disabled) or the game will stop swapping to the desktop. Each the step means to divide rest not tested yet (not disabled yet) items into two groups and then taking one of them to disable items in it for testing purpose. If there is not any nut-item in any group (all items in the chosen tab are the negative result to stop swapping), take the process again from the other left tab in the System Configuration window. You should finally find one. The group when is a nut-item is one where you go to search in the next step in the same manner.

Good luck!
Regards

Don't worry. I studied computer science. I know search algorithms in and out and while a logarithmic search complexity is definitely a nice thing, some services depend on others and each iteration would take a while since I'd have to wait for something to happen, which makes each iteration block me from using my pc for about an hour. I'm also 99% sure that it's BD since the problem started after I installed it. I'm currently considering to shortcut the whole thing by hooking the Windows API to find the attention hungry app or by killing BD first or by permanently replacing BD.

Thanx for response. I think that my knowledge here is useless for such the clever PC user like undoubtedly you must be I hope that, maybe, some readers could find out something interesting and use the described method to sort out similar problems not just related to BDs software. Anyway, I tried be a punctual person and as well as you are, I am a comp scientist too

Ending my post here I say: "May the force be with you", Dude!
Ciao Amigo!

Best Regards!

i am almost certain that it has something to do with the automatic update because i've set it to check for updates every 3 hrs and every time i get kicked out of a game or even just opening a window i find the autoupdate is checking,so i closed the game mode i even closed the laptop mode and it doesn't have anything to do with. i will try to close the autoupdate and see what happens.


p.s:bitdefender 2009 is all buggy and it just frustrating because i love bitdefender,i think they rushed it.

Yes, supposingly that's the right point. I have it switched OFF and I do updating manually and afterwards I found no problema whilst playing games . Also I switched auto-update off from other reason. Namely, I download torrent files in P2P sharing network commonly being found in the use by millions of torrent users inside Internet. I had had bad experiences with the older version BDIS v10 and 2008 whilst downloading such the files by means of uTorrent or earlier BitComet apps. Sometimes my system hanged up after an updated had been auto-installed as a backgrounded BD's thread or process. After leaving my lap through all night for downloading torrents, in the morning when I opened my laptop's lid I saw everything slow down or stuck unless I restarted or powered back ON through its hard restarting (pressing 5sec the power button). I turned this updating with auto-installing option as disabled and the problem has never come back I have still this option OFF even after I upgraded up to BDIS 2009 ver.

So is there any hope for solving this problem other than turning autoupdate off?

and do they know about it in support?

As for p2p sharing I also use utorrent on my desktop but I've never faced a problem like system freeze, but a few crashes to the utorrent itself happened before.

so guys
i have automatic game mode disable but still when i play my game (KALONLINE) i still see bitdefender entering game mode (LOL)
I also have automatic update set to something like 160 hours.
and still with all this i get my application in taskbar.
Also i had BD Internet security 2008 and i didnt had this problem.
Since I install v2009 Im getting this problem.
This is the second time ive try out v2009 with same results. I test it a few weeks ago and notice the bug....after reinstalling windows i first try v2008 with no problem and then install v2009 and got same problem as before.
So either they remove the stupid game mode cause i dont need my firewall disable while in game mode or low level of scanner or whatever (thats just stupid) or they find a fix.

Hi Dudes,

I'd like to add another important notice to my previous posted above one that I must have forgotten to write: in the past time after such the auto-installation of an update, my BDIS was disabled until the laptop was rebooted and windows reloaded. Downloading files from network in that time, when BDs services weren't active, it was very dangerous, because of the lack of the Internet protection like ports scanning threads. I haven't check it with my currently working version, BDIS 2009, wether Auto-installation is still causing the mentioned problem of not properly reactivating BDs engine and its services or not. But, I gonna to test it through tonight whilst grabbing some files via uTorrent downloading manager by setting back the auto-updating to ON. I never install updates whilst downloading files from Internet and I do that after closing uTorrent or all another similar P2P downl. managers. But as I said I gonna test it whether BD will crash or disable itself never backing to work (unless you restart PC).

Have a nice weekend!
Regards!

I'm back to report that my test has been pasted successfully.
Well, everything seems to be OK with the auto-update ON while sharing files last 24 hours by the P2P downloader - uTorrent, and while watching some films at the same time. No any bad experience has occurred in the contrary to previous versions of BDs products.

Kind Regards.
pepe®

I am also having the same problem regarding my full screen games minimizing to the desktop every couple of minutes. When this happens and I try to maximize my game, I usually find that I've been disconnected from the server I was playing on.

Here's what I have to do each time I want to play a game in full screen without minimizing to the desktop:
1. Disable automatic updates
2. Set Manual Update Settings to "Prompt before downloading updates"
3. Disable automatic game mode and uncheck all the boxes underneath it
4. Enter Game Mode

It would be really nice if I didn't have to do this every time I wanted to play a game. Can support fix this issue?

To add to my previous post, this issue is being looked into by the support team.

Same problem here with BitDefender Antivirus 2009. I have some games that minimize to the desktop without any reason. Half-Life 2 is one of them and it minimizes to the desktop every 10min or so. Someone on this forum suggested to end the 'seccenter.exe' process via the Task Manager. It works for me! I think this process is not an essential component for the anti-virus. It is related to the GUI agent. If you click on the BitDefender icon, it will start the 'seccenter.exe" process if it is not already running. The trick is to kill this process before launching the game. I hope this trick can help someone. TAKE NOTE: I can't guarantee if it's safe or not to kill this task but I have good reasons to believe it's not a critical component.

I like BitDefender and I hope they can solve this problem quickly.

Here's my setup for Game Mode:


Right now, I have only 2 games installed!

I am having this problem as well and it started immediately after installing BitDefender 3 days ago. (Stupidly I bought it rather than trying it out first because it was so well reviewed and was recommended by a friend.) It is particularly annoying when I'm playing The Sims (v1) but I am having the problem at other times as well. Sometimes it seems like it deselects the window I'm working on, so that when I'm scrolling in my browser, for example, the scroll will stop working for no reason until I click on the window again. And I am also no longer able to use my Marine Aquarium screen saver because it will flip back to the desktop while minimizing my screen saver which then, of course, won't turn on again because it thinks it's already on, leaving my screen without a screen saver until I return. As a result, I currently have to use one of the Windows provided screen savers. It still turns them off at seemingly random times but at least they turn off and will come back on in another 5 minutes.

I'm using BitDefender 2009 with all updates and Windows XP. I saw somewhere where someone suggested that it had to do with a Nvidia driver. I have a Nvidia Geforce 8500 GT. I updated my driver yesterday but with no change. I've also seen it suggested that it has to do with the automatic updates but the problem I'm having happens multiple times an hour despite the automatic updates being set to 1 hour, so I don't think that's it. Sometimes it goes for 20 minutes without doing it and at other times it's just 5. I've also seen the talk about it being a part of the Game Mode feature, which I find a little dangerous to begin with so I have it completely turned off (all boxes that can be unchecked are unchecked). Just because a program goes full screen (such as with a screen saver) does not mean I want my firewall to stop working!

I switched from being a loyal Norton customer for almost 10 years because I thought BitDefender would be a better program but that has not been my experience so far. Interfering with my game play and dictating which screen saver I can use is unacceptable. I never had any of these problems before. And, to make matters worse, I find that BitDefender has slowed my computer down even with many of the features disabled or set to be as permissive as possible. And, after running the first full system scan I found that all of my Firefox cookies had been deleted/disabled for all of my forums and the like for some unknown reason. I sincerely hope these problems get resolved soon or else I will be forced to continue my search for a new protection software to support.

It's neither the NVidia drivers nor the game mode settings. I have tried disabling everything related to the game mode and automatic detection of full screen apps and I don't have any NVidia components in my PC, yet the problem exists and persists.

So guys - are there yet any solution to this annoying bug ?
While playing it keeps switching back to desktop. I also noticed - when doing other stuff (not gaming) it removes focus from the window I'm currently in - so it's not only gaming mode. Maybe connected to the auto update ?

Come on guys - a solution fast or I'm leaving bitdefender for good.

/Inc