My name is Zach Yehezkel, I need your immediate attention for my technology is being marked as Adware by your Antivirus software.
My company is www.justplug.it and what we do is develop cross browser extensions for Chrome, FireFox and Internet explorer. We have developed browser extensions for more than 300 different companies.
One of the companies which developed an extension using our platform is www.bcoolapp.com and they have contacted me with this problem. We know the guys at BCool and according to them a company is sending false alarms to antivirus software to block the BCool software in order to steal media spots on the web.
1. Please make sure you clean the extension platform from being detected. There is more than 300 different extensions which have been created. Some of these companies are top brand that can lose millions of dollars if they lose their users or their reputation is compromised.
2. If there is any problem with the BCool applications please contact us and we will disconnect them from our technology. But while you investigate the file please make sure that my other publishers are not affected.
Please help me so that this does not destroy my business or worse my publishers will also have their business destroyed.
Again if you do find a problem I will disconnect the problematic publisher IMMEDIATLEY from using my technology.