Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/5/2007
Time: 5:51:06 PM
User: N/A
Computer: WARREN-7RZ2A5ED
Description:
The Profos service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Today I installed BitDefender 2008. I receive the above error whenever I run a scan in the Event Viewer. Any help on this would be appreciated.

Hello Warren

I suggest that you do this: go start,run,type devmgmt.msc press enter after that go to display/view, show/display hidden devices,now you will see a section that is called drivers that aren't plug and play compatible. Normally you must find profos with no yellow exclamation mark. Rightclick on it go to the drivers tab and see if started is enabled,and under start up type on demand must be selected press on ok to confirm.

But when I see it now it seems that the installation failed. I suggest that you rightclick both on profos and bdpredir and choose disable. Reboot your pc afterwards put in your installation cd-rom let it start and choose for repair. If you have only the download version just double click on it and choose also repair.

Best regards
Niels

Niels

Thanks for your assistance. On reading your response, I decided to uninstall BitDefender 2008 utilizing the uninstall tool available on the BitDefender web site and then reinstall. After doing so, all issues disappeared. Thanks for all the help you give on these forums.

Hello Warren

Good to hear that your issues are now solved. Glad that I could assist you.

Thanks for these kind words. I really appreciate it.

Best regards
Niels

hello Niels and Warren

i have same problem as Warren

i already reinstall Bit as advise of Niel but Profos still failed to start.......I tried to enable it but it says "windows was not able to enable this device"
it is anything wrong...???
how can I enable it manual...??
or..... I must reinstall Bit again???

you can give me advise......pls

Thanks

Hello nomercykocogi

What is the status of the profos service when you take a look in device manager?
I recommend that you use this tool to completely uninstall BitDefender when you can't change that status. Reboot your pc afterwards. Install BitDefender again.

Best regards
Niels

hi Niels
very thanks for reply soon

...it's have red cross......and cant enable

....I followed your method then now problem solved.......profos is enabled
perhap I didn't reinstall right

Thanks for your help
thanks again
i'm in vietnam and dont know much in English:D:D

Hello nomercykocogi

Good to hear that your problem is solved. Glad that I could help you.

Best regards
Niels

PS: Your English is understandable. I also write mistakes.