This is weird. Yet another crash. Adobe Acrobat 8.1 Pro, I beleive it was the updating software Adobe uses that caused the crash. I was presented with a message saying Bitdefender encountered an error and needs to close. It had an option for putting in my email address and you guys can contact me. Umm, My last post on here has 25 views and nobody seems to want to answer it. What, because I am right? I will give Bitdefender 1 week, if I still have multiple crashes for no reason, and my questions haven't been fixed, I am going back to Kasperky.

If Adobe Acrobat along with other programs, can so easily crash and close this Antivirus, what the heck do you think will happen with a specially crafted virus. All the virus has to do is look and see, ok it is Bitdefender, so lets open Acrobat and start the updated service, wait till it is done, and then check again and see if BitDefender is off. If it is, kill the startup and files of BitDefender, and infect the system. Seems like a big problem that needs fixed. Heck, while writing this I am thinking more an more of uninstalling this thing.

I havn't had any issues with AV 10. Maybe go to that instead? I personally don't like 2008's layout but love AV10 and it works extremley well and has no major issues.

Mods don't actually look at the forums past the beta release,] it's hopeless. They believe that once they start raking in the money their development team can constantly make updates to suffice all the problems, and that if anything like this arises it will eventually be noticed by one of the developers and it will be fixed. The problem is beta support ends, and the public still finds bugs that mods are too confident to even try to overlook them. It's not because you are right, it's because they are too confident in their funding and time to actually look at a bug founded by the main of the public.

Garzofunk

On what is your statement based? I am very often online almost daily and also in the different forum sections. The other moderators are also active. So you don't have a point. I even made topics after the release to report bugs that were not fixed. Including this one. I offered many temporary fixes.Here is that topic.
and for other bugs.
All moderators are volunteers who do this just as a hobby we don't get paid for our job.

Niels

All teh people that have this: "BitDefender Evangelist" aren't our employees and they don't get any money from us. They are sometimes frustrated too by different issues, but they have always helped us to overcome the problems and to repair all sorts of bugs and mistakes.

Someone (from BitDefender, besides me and Rudi Bedy) is always watching these topics and problems, bugs, mistakes etc. But the development team and testing team and all the people that are working for this product have certain priorities and certain schedule for different type of activities.

Not always a bug can be resolved in 2 min even though it takes only one line o code (as the users like to say) to eliminate it. As I have said before, there is feedback gathering, takes time, testing bugs on different platforms and configurations, takes time again, resolving the actual bug, takes time again (even if it takes 2 min).

ON-TOPIC:

This is not a support forum even though it is the BitDefender's Official Forum. We can't have people over support to migrate on the forums and leave the phones or the emails they are answering to come here. The first step when you have a problem is to contact support.

This is a place for discussion our users so if they can help you they will if not maybe I can help you. But it takes time for me too I'm also contacting the support. I have reported this problem and someone will reply me soon.
A solution, if you have the antivirus set on aggressive, is t lower the protection.