Hi

I have several severe files that BD does detect but it can't disinfect at all. It tells me that it can't take any action

Vundo is a particularly difficult beast to kill.

Look here:
http://www.bleepingcomputer.com/forums/topic18610.html

and download this:
http://www.superantispyware.com/download.html

Between them they should get rid of Vundo.

I will move this to a more appropriate forum section. You will find also removal instructions in the malware section.

Regards
Niels

It's not what I meant. I know how to deal with Vundo. I meant that BD detecs it but can't do anything with it.
No Quarantaine
No delete and no disinfect

BitDefender can't move,disinfect,move files that are in use in normal mode. You need to use the rescue cd-rom or scanning in safe mode.

Regards
Niels

But the file was not active at all. I use it for tests only. they are .exe files. When executed the files are very dangerous

Hello The One

Did BitDefender denies access to these files? Or where you able to execute these files? Because BitDefender will block access to dangerous files. Where you running a scan or not?

Regards
Niels

Hi Niels


I know these files so I did not execute them. I scanned them. BD did detect them. But uis not able to do anything about them

Is there someone I can send some samples to? They are dangerous files

Hello The One

If BitDefender detects them you can't run the files.
You can upload the infected files here in a password protected archive with the following password: infected. Attach it at your next post. Or you can send them to : virus_submission@bitdefender.com or to support@bitdefender.com But also archive them and use the same password.

Regards
Niels

Niels I would like to tell you that Till date bitdefender hasdnt removed the file. I read the malware section and the removal step is let bitdefender remove the file. How can it remove it when its being used by another process. There has to be a way. Are you aware of it. FixVundo also is not able to delte these ###### files

Safe mode is also not removing it

Hello Nassau

I am only a volunteer and I am not a virus researcher or work for Softwin. Did you downloaded and use superantispyware?

Regards
Niels

I did test it to execute. BD did allow me to do that

All the files on this website www.seriall.com are very dangerous so please do not test when on Bitdefender. BD detects but can't do anything with it. These are very important to know for the BitDefender crew though. So please BD crew train the engine for these malware files

Hello The One

I tested 1 download.Once the extracter was completed BitDefender didn't allow me to run the extracted files.
Could you please verify it? You should normally receive an error message a device that is attachted on the system doesn't work. When you press on the executables.

Regards
Niels