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Bitdefender Forum > English > Home & Home Office Protection > BitDefender Old Products > BitDefender 2010 Products
MIsterboy
Hi all,

I've noticed that my computer enters sleep mode during virus scans. I have my computer (Windows 7, 64bit) set to enter Hybrid Sleep after 30 minutes. Often, my virus scan does not complete in that amount time.

What appears to happen, is my computer enters sleep mode. When I wake it up, the virus scan begins again immediately.

What I'd like to do is have the computer stay awake when the virus scan is running. Then when it finishes, it can go to sleep. Is there a way to configure this? I've looked around and have found nothing and I can't find any relevant forum topics.

Any help is appreciated!
davey
but the sleep problem, failing disabling the sleep setting,or altering it to wait longer before sleep, i don't no what else you can do, bd will have no control over the windows sleep function,
Ghe
QUOTE (MIsterboy @ Dec 15 2009, 08:48 AM) *
Hi all,

I've noticed that my computer enters sleep mode during virus scans. I have my computer (Windows 7, 64bit) set to enter Hybrid Sleep after 30 minutes. Often, my virus scan does not complete in that amount time.

What appears to happen, is my computer enters sleep mode. When I wake it up, the virus scan begins again immediately.

What I'd like to do is have the computer stay awake when the virus scan is running. Then when it finishes, it can go to sleep. Is there a way to configure this? I've looked around and have found nothing and I can't find any relevant forum topics.

Any help is appreciated!


Hi MIsterboy,

Try to change power settings of your system by follow the instructions:
1. From Start menu open Control Panel
2. Select Small Icons in View By drop-down list
3. Click on Power Options
4. Select High Performance power plan
4. You may click on Change plan settings to change advanced settings, you will see that computer is put to sleep Never
5. If selected power plan was Balanced it's clear that BitDefender has nothing to do with Windows sleep feature.
6. You can configure BitDefender to stop scan (I think it's set to default) if your computer is running on batteries and will go to sleep (usually, laptop).
Cheers!
Bodzio4062
QUOTE (Ghe @ Dec 18 2009, 05:59 AM) *
Hi MIsterboy,

Try to change power settings of your system by follow the instructions:
1. From Start menu open Control Panel
2. Select Small Icons in View By drop-down list
3. Click on Power Options
4. Select High Performance power plan
4. You may click on Change plan settings to change advanced settings, you will see that computer is put to sleep Never
5. If selected power plan was Balanced it's clear that BitDefender has nothing to do with Windows sleep feature.
6. You can configure BitDefender to stop scan (I think it's set to default) if your computer is running on batteries and will go to sleep (usually, laptop).
Cheers!


I am sorry, but... how come other programs (Windows Home Server Backup for example) can not only do the backup and the sleep function never kicks in during its process, but it can actually wake the computer up to do its job?

Nothing is impossible with computers, but one needs to decide to make it a priority to fix it/implement it. Setting permanently power options to NEVER is NOT a valid option (it is a sledge hammer type of a solution, i.e. no good).
mswoodruff
QUOTE (Bodzio4062 @ Jan 4 2010, 05:33 AM) *
I am sorry, but... how come other programs (Windows Home Server Backup for example) can not only do the backup and the sleep function never kicks in during its process, but it can actually wake the computer up to do its job?

Nothing is impossible with computers, but one needs to decide to make it a priority to fix it/implement it. Setting permanently power options to NEVER is NOT a valid option (it is a sledge hammer type of a solution, i.e. no good).



I have the same problem, and the advice to turn off the sleep function is not helpful at all

key programs prevent the computer from sleeping during critical tasks - why does bitdefender when running a scan not do this?????
Eldil
To BitDefender:

This is a very valid complaint and I have the same complaint. There is absolutely no reason bar laziness that should stop you from implementing a function within BitDefender that stops the computer going into sleep mode. Software has been doing this for years... I feel that this issue is one that would make your product significantly better and to be honest your addressing it may make the difference between me continuing to use your product or moving to another, when my current subscription ends.
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