I am running BitDefender for File Servers on five Windows Server 2008 servers. Three of these are virtual servers run in VM Ware and two are physical boxes. All five are fresh installs (ie: not upgrades from Windows Server 2003). On all five servers I am running ShadowProtect Server Edition 3.3.0.16. This software is a BDR solution and takes incremental snapshots of our servers every 30 minutes and sends the data to a NAS device. Every 30 minutes when this snapshot runs I get the following entry in the Windows System Log:

File System Filter 'bdfsfltr' (Version 6.0, 7/16/2008 5:23:22 AM) failed to attach to volume '\Device\STC_Snapshot_21\Volume0'. The filter returned a non-standard final status of 0xc0000010. This filter and/or its supporting applications should handle this condition. If this condition persists, contact the vendor.

Two of these servers, one physical and one virtual, have frozen. The only common software between the three, besides the OS, are BitDefender and ShadowProtect.

I tried calling BitDefender's tech support at 11:15 AM Central Time today. My call got re-routed to Romania and while the gentleman who answered spoke very clear and fluent English he told me they had no one there who could support my software over the phone right now and took down my info and created a ticket. So during normal business hours I am unable to get telephone technical support for a business application. Unreal!

So I'm turning to the BitDefender forums for info.

1. Are any users running BitDefender for File Servers on Windows Server 2008? If so, do you get the above or similar error? Are you able to fix it?

2. Have any users who are running BDFS on Windows Server 2008 experienced instability such as servers stopping responding that they didn't experience in Windows Server 2003?