HELLO,
I need help to remove this virus from Window Vista Home Premium 32 bit.
A step by step would be great - I tried to call the help line 4 times with no answer and am new to Bit Defender as I just purchased it.
BitDefender Log File
Product : BitDefender Antivirus 2009
Version : BitDefender UIScanner v.12
Scanning task : Deep System Scan
Log date : 13:08:47 26/12/2008
Log path : C:\ProgramData\BitDefender\Desktop\Profiles\Logs\deep_scan\1230325727_2_02.xml
Scan Paths:Path 0000: C:\
Path 0001: D:\
Scan Options:Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes
Target Selection Options:Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : No
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :
Target Processing:Default action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None
Scan engines summaryNumber of virus signatures : 2389881
Archive plugins : 45
Email plugins : 6
Scan plugins : 13
System plugins : 5
Unpack plugins : 7
Overall scan summaryScanned items : 184979
Infected items : 1
Suspicious items : 0
Resolved items : 0
Unresolved items : 890
Password-protected items : 889
Individual viruses found : 1
Scanned directories : 31082
Scanned boot sectors : 6
Scanned archives : 7112
Input-output errors : 50
Scan time : 01:02:25
Files per second : 49
Scanned processes summaryScanned : 43
Infected : 0
Scanned registry keys summaryScanned : 889
Infected : 0
Scanned cookies summaryScanned : 889
Infected : 0
Remaining issues:Object Name Threat Name Final Status
C:\My Backup -- 07-12-23 0216AM\Documents and Settings\Owner.YOUR-0B890C2128\Local Settings\Temp\RCXBD.tmp=](Embedded EXE 2o) Trojan.Vundo.Gen.2 Delete Failed (file was in an archive)
Objects that were not scanned:Object Name Reason Final Status
D:\i386\Apps\App13423\mpf\agentins.ui=]agentins.ini Password-protected No action was possible
Thanks,
MN