 Help -- Registration Nightmare, dual registrations and email asking me to renew! |
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 Oct 12 2008, 09:59 AM
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#1
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Newbie Group: Members Posts: 2 Joined: 12-October 08 Member No.: 17,828  |
My year subscription to the Virus 2008 was to be up in 2 weeks.
I went to renew and it gave me a NEW subscription to the 2009 version. I don't want the 2009 version. I want my current 2008 virus scanner subscription to be renewed! Now I have two registrations and I'm forced to use the 2009 version while my 2 weeks on 2008 sits there wasted. I can't find a way to cancel this. And I'm still getting emails about my 2008 license expiring and how it will be auto-renewed!! I contacted support early last week. They said a sales rep would contact me shortly. Still waiting. help. sigh |
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Oct 13 2008, 02:14 PM
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#2
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 BitDefender Evangelist  Group: Moderators Posts: 1,146 Joined: 27-January 08 From: Bucharest[RO] Member No.: 9,374 |
The license key from 2009 version doesn't work on 2008 family.
You have to upgrade your BitDefender version (IMG:style_emoticons/default/smile.gif) |
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Lo-Fi Version | Time is now: 24th November 2009 - 11:54 PM |