Windows Update And Bitdefender Options

[Alberttatlocksca...]

Hi

I have had come across a strange problem when trying to diagnose a colleague's internet access problem


The particular XP PC appeared to have no internet access

IPconfig confirmed that an IP address, gateway and DNS servers were being assigned correctly

I could ping to Internet addresses by number but not by name (suggesting a DNS issue)

NS lookup resolved Ip addresses correctly

But no web pages were possible thro' any browsers

After trawling thro regisrty entries, i was almost at the pont of a reformat ...

Until I uninstalled the Microsoft update KB951748 and then everthing worked again

I knew this update to be an issue with ZoneAlarm security but was unaware that Bitdefender was also affected

Has anyone else had problems and is there a fix for it to enable the Windows security update to be re-applied?

Thanks in advance

[megh]

Hi

I have had come across a strange problem when trying to diagnose a colleague's internet access problem


The particular XP PC appeared to have no internet access

IPconfig confirmed that an IP address, gateway and DNS servers were being assigned correctly

I could ping to Internet addresses by number but not by name (suggesting a DNS issue)

NS lookup resolved Ip addresses correctly

But no web pages were possible thro' any browsers

After trawling thro regisrty entries, i was almost at the pont of a reformat ...

Until I uninstalled the Microsoft update KB951748 and then everthing worked again

I knew this update to be an issue with ZoneAlarm security but was unaware that Bitdefender was also affected

Has anyone else had problems and is there a fix for it to enable the Windows security update to be re-applied?

Thanks in advance

I have exactly the same problem.

Did Bit Defender do something to handle Windows Fix KB951748 such as other firewalls - e.g. ZoneAlarm - did ?

Can someone from BitDefender give us a clear answer?

Thanks,
Megh