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> Err_name_resolution_failed, Sandbox not working
PeterH
post Oct 5 2013, 10:19 PM
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Hello. I receive the following error when I attempt to sandbox chrome (all browsers fail to work in the sandbox, however):

ERR_NAME_RESOLUTION_FAILED


The event viewer displays the following:

The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.

Details:
Could not open the EventSystem service for query.

System Error:
Element not found.

I can setup a new user account, and the sandbox will work properly. As a test, I deleted a user account affected, and then re-setup the account. However, that did not work. I've tried contacting support without much luck, hoping someone may have some ideas for me.

Thank you in advance for any help.

Respectfully,
Peter
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Georgia
post Oct 10 2013, 03:38 PM
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Member No.: 34,114



Hello Peter,

Thank you very much for reporting this issue.

Please post back your ticket ID so I ca do a follow-up on your case.
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