Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> Bitdefender Won't Install
bgray
post Sep 24 2013, 03:58 AM
Post #1


Newbie


Group: Members
Posts: 1
Joined: 24-September 13
Member No.: 158,633



I bought bitdefender today and every time I try to install it to my laptop an error occurs. It says that the scan only gets to about 1% and then an error pops up. I tried to turn off my firewall and a bunch of others things that the website told me to do and none of them worked. I have windows 8. How do I get it to install?
Go to the top of the page
 
+Quote Post
mikewashtm
post Sep 26 2013, 09:51 PM
Post #2


Poster
*

Group: Regular Bitdefender Poster
Posts: 56
Joined: 25-August 13
Member No.: 154,703



I'm confused. You were not able to install this but you already have a firewall? Do you have two security software already? (IMG:https://imagicon.info/cat/13-31/smile2.png)
Go to the top of the page
 
+Quote Post
DenverBronco
post Sep 28 2013, 06:07 PM
Post #3


Newbie


Group: Members
Posts: 1
Joined: 28-September 13
Member No.: 159,043



I'm having the same problem. I've completely uninstalled my previous security program. I also clicked "Unblock" in the download file's Property settings. It will complete the download bar (the middle one) but the scan bar (the top one) stops at 1% and then the box disappears. The installation bar (the bottom one) never even starts.
Go to the top of the page
 
+Quote Post
Georgia
post Oct 5 2013, 10:48 PM
Post #4


Guru Poster
******

Group: Technical Support
Posts: 3,602
Joined: 20-May 10
Member No.: 34,114



Hello and welcome to the Bitdefender forums.

@ bgray
Please post post back a screen shot with the error message that appears during the installation process so I can help you further.

@ DenverBronco
Do you get any error message (if yes - please reply with a print screen of the error) or does the installation simply vanishes?

Thank you!
Go to the top of the page
 
+Quote Post
direlap
post Oct 7 2013, 01:47 PM
Post #5


Newbie


Group: Regular Bitdefender Poster
Posts: 36
Joined: 15-September 12
Member No.: 111,346



i have same problem with installing antivirus x 64 offline edition on windows 8 x 64 .
at 34% scan the installer crash with this error :


Attached File(s)
Attached File  Untitled.png ( 46.33K ) Number of downloads: 17
 
Go to the top of the page
 
+Quote Post
Georgia
post Nov 26 2013, 06:41 PM
Post #6


Guru Poster
******

Group: Technical Support
Posts: 3,602
Joined: 20-May 10
Member No.: 34,114



Hello direlap,

The solution to your installation issue is available here:

http://forum.bitdefender.com/index.php?sho...st&p=204310

Thank you, let me know if you need further help.
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 



RSS Lo-Fi Version Time is now: 18th April 2014 - 09:33 PM