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May 2 2012, 10:43 AM
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#1
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Newbie Group: Members Posts: 3 Joined: 2-May 12 Member No.: 104,246 |
Can anyone help me with trying to install the trial version of Bitdefender_ts2012_64b (file size is 253Mb). Every time I try to install this trial version I get as far as the Scan system files for viruses on the install and then I get the message "X Bitdefender installation has failed. Please try again later. It doesn't even let me know why the install didn't work. I at my wits end to get this to work and feel like trying another anti-virus. Please help!!
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May 2 2012, 04:56 PM
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#2
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Bitdefender Support ![]() ![]() ![]() ![]() ![]() ![]() Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
Welcome to the forums. Please redownload the file from here: http://forum.bitdefender.com/index.php?showtopic=27870 After this, follow these instructions for the installation procedure: http://www.bitdefender.com/site/support/Ho...-issue-887.html Let me know if everything is OK after this. Take care. |
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May 8 2012, 10:17 AM
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#3
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Newbie Group: Members Posts: 3 Joined: 2-May 12 Member No.: 104,246 |
Hi Christian,
Still can't load Bit Defender so think I'll try another anti-virus, pity, as your software came top but it's no good for me if I can't even load the trial version. Still getting the same message on failure to load and I turned off the UAC as instructed. Thanks, Phil Hello (IMG:style_emoticons/default/smile.gif) Welcome to the forums. Please redownload the file from here: http://forum.bitdefender.com/index.php?showtopic=27870 After this, follow these instructions for the installation procedure: http://www.bitdefender.com/site/support/Ho...-issue-887.html Let me know if everything is OK after this. Take care. |
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May 8 2012, 11:20 AM
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#4
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Newbie Group: Members Posts: 3 Joined: 2-May 12 Member No.: 104,246 |
Hi Christian,
Can't even get the uninstaller to work. This software has really let itself down on my PC. What could be the problem? I need to get rid of it if it doesn't work. Even tried installing your BETA version 2013 and that failed. NOT very impressed at all. Thanks, Phil |
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May 9 2012, 01:54 AM
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#5
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Bitdefender Support ![]() ![]() ![]() ![]() ![]() ![]() Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello Phil (IMG:style_emoticons/default/smile.gif)
Have you tried to use the online installer? http://forum.bitdefender.com/index.php?act...f=241&id=44 Download it and make sure you use this method to install it: http://www.bitdefender.com/site/support/Ho...-issue-887.html Take care. |
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Lo-Fi Version | Time is now: 26th May 2013 - 03:50 AM |