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> Bitdefender Installation Failed. Please Try Again Later, Installation Problem
preptor
post May 2 2012, 12:08 PM
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Can anyone help me with trying to install the trial version of Bitdefender_ts2012_64b (file size is 253Mb). Every time I try to install this trial version I get as far as the Scan system files for viruses on the install and then I get the message "X Bitdefender installation has failed. Please try again later. It doesn't even let me know why the install didn't work. I at my wits end to get this to work and feel like trying another anti-virus. Please help!!
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Christian
post May 2 2012, 06:21 PM
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Hello (IMG:style_emoticons/default/smile.gif)

Welcome to the forums.

Please redownload the file from here:

http://forum.bitdefender.com/index.php?showtopic=27870

After this, follow these instructions for the installation procedure:

http://www.bitdefender.com/site/support/Ho...-issue-887.html

Let me know if everything is OK after this.

Take care.
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preptor
post May 8 2012, 11:42 AM
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Hi Christian,

Still can't load Bit Defender so think I'll try another anti-virus, pity, as your software came top but it's no good for me if I can't even load the trial version. Still getting the same message on failure to load and I turned off the UAC as instructed.

Thanks,

Phil

QUOTE (Christian @ May 3 2012, 05:21 AM) *
Hello (IMG:style_emoticons/default/smile.gif)

Welcome to the forums.

Please redownload the file from here:

http://forum.bitdefender.com/index.php?showtopic=27870

After this, follow these instructions for the installation procedure:

http://www.bitdefender.com/site/support/Ho...-issue-887.html

Let me know if everything is OK after this.

Take care.

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preptor
post May 8 2012, 12:45 PM
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Hi Christian,

Can't even get the uninstaller to work. This software has really let itself down on my PC. What could be the problem? I need to get rid of it if it doesn't work. Even tried installing your BETA version 2013 and that failed. NOT very impressed at all.

Thanks,

Phil
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Christian
post May 9 2012, 03:19 AM
Post #5


Bitdefender Support
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Group: Root Admin
Posts: 13,987
Joined: 27-January 08
From: BitDefender HQ
Member No.: 9,374



Hello Phil (IMG:style_emoticons/default/smile.gif)

Have you tried to use the online installer?

http://forum.bitdefender.com/index.php?act...f=241&id=44

Download it and make sure you use this method to install it:

http://www.bitdefender.com/site/support/Ho...-issue-887.html

Take care.
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