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> Virus Keeps Popping Up
DevonTT
post Apr 13 2012, 03:42 AM
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Bitdefender is blocking a virus that keeps returning.

Virus Name: Trojan.Generic.7262265

Location: dl.dropbox.com/u/61092690/miner.exe

Accessed by: Accessing process

"Access to this file has been denied."


How do I get rid of this?

I am not able to provide a scan log, as my computer keeps crashing whenever I run a Bitdefender scan (another issue I need help to resolve).
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Christian
post Apr 13 2012, 05:10 PM
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Hello (IMG:style_emoticons/default/smile.gif)

Welcome to the forums.

Please run a scan in Rescue Mode and let me know if everything after this.

http://forum.bitdefender.com/index.php?showtopic=31833

Take care.
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DevonTT
post Apr 14 2012, 04:52 AM
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QUOTE (Christian @ Apr 13 2012, 07:10 PM) *
Hello (IMG:style_emoticons/default/smile.gif)

Welcome to the forums.

Please run a scan in Rescue Mode and let me know if everything after this.

http://forum.bitdefender.com/index.php?showtopic=31833

Take care.



I attempted to run a scan in Rescue Mode, but I got this error:

Error while reading MBR of in partition table of drive (hd03)
BIOS: Drive=0x0, H=1, S=18
Try (fd0): invalid or null
Cannot find bdrescue in all drives

The bootup stops at this point, and I have to hit control-enter-delete to continue. I'm then taken back to the screen asking whether I want to boot Windows normally or in Rescue Mod.

Please advise.
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Christian
post Apr 14 2012, 11:27 AM
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Hello (IMG:style_emoticons/default/smile.gif)

In this case, could you please try to repair Bitdefender and run A Full System Scan?

http://forum.bitdefender.com/index.php?showtopic=31145

Thank you.
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DevonTT
post Apr 15 2012, 11:41 PM
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Thanks--that worked. I was able to complete a scan and remove all the viruses.

This post has been edited by DevonTT: Apr 15 2012, 11:41 PM
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Christian
post Apr 17 2012, 08:12 AM
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Bitdefender Support
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Group: Root Admin
Posts: 14,009
Joined: 27-January 08
From: BitDefender HQ
Member No.: 9,374



Hello (IMG:style_emoticons/default/smile.gif)

Great, I am glad to hear that.

Let me know if you have other questions regarding the malware removal process.

Take care.
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