 Virus Keeps Popping Up |
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 Apr 13 2012, 02:17 AM
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#1
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Newbie Group: Members Posts: 3 Joined: 13-April 12 Member No.: 103,326  |
Bitdefender is blocking a virus that keeps returning.
Virus Name: Trojan.Generic.7262265 Location: dl.dropbox.com/u/61092690/miner.exe Accessed by: Accessing process "Access to this file has been denied." How do I get rid of this? I am not able to provide a scan log, as my computer keeps crashing whenever I run a Bitdefender scan (another issue I need help to resolve). |
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Apr 13 2012, 03:45 PM
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#2
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Bitdefender Support  Group: Root Admin Posts: 13,563 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
Welcome to the forums. Please run a scan in Rescue Mode and let me know if everything after this. http://forum.bitdefender.com/index.php?showtopic=31833 Take care. |
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Apr 14 2012, 03:27 AM
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#3
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Newbie Group: Members Posts: 3 Joined: 13-April 12 Member No.: 103,326 |
QUOTE (Christian @ Apr 13 2012, 07:10 PM)  Hello (IMG:style_emoticons/default/smile.gif) Welcome to the forums. Please run a scan in Rescue Mode and let me know if everything after this. http://forum.bitdefender.com/index.php?showtopic=31833 Take care. I attempted to run a scan in Rescue Mode, but I got this error: Error while reading MBR of in partition table of drive (hd03) BIOS: Drive=0x0, H=1, S=18 Try (fd0): invalid or null Cannot find bdrescue in all drives The bootup stops at this point, and I have to hit control-enter-delete to continue. I'm then taken back to the screen asking whether I want to boot Windows normally or in Rescue Mod. Please advise. |
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Apr 14 2012, 10:02 AM
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#4
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Bitdefender Support Group: Root Admin Posts: 13,563 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
In this case, could you please try to repair Bitdefender and run A Full System Scan? http://forum.bitdefender.com/index.php?showtopic=31145 Thank you. |
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Apr 15 2012, 10:16 PM
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#5
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Newbie Group: Members Posts: 3 Joined: 13-April 12 Member No.: 103,326 |
Thanks--that worked. I was able to complete a scan and remove all the viruses.
This post has been edited by DevonTT: Apr 15 2012, 10:16 PM |
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Apr 17 2012, 06:47 AM
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#6
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Bitdefender Support Group: Root Admin Posts: 13,563 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
Great, I am glad to hear that. Let me know if you have other questions regarding the malware removal process. Take care. |
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Lo-Fi Version | Time is now: 19th June 2013 - 10:19 AM |