Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> Gen.variant.adware Solimba.1, cant delete it
Bastege1963
post Apr 11 2012, 01:46 AM
Post #1


Newbie


Group: Members
Posts: 3
Joined: 11-April 12
Member No.: 103,197



cant boot the system up just keeps going through the cycle but never start up. I put the Rescue disc in and it showed me the Virus but said it couldn't delete it. Can I manually delete the virus some way. The Bit Defender did find the virus before all of this happened and said it put it in the vault, must of some how escaped the Vault. I will get back with the name of the folder were its located. I no its in a restore folder and Ill try to get the other name soon as possible. Any Help would be extremely appreciated, hate to have to do another windows start up again. thanks once again
Manfred Atkins AKA GERMANTANK21 P.S. HAVE A GREAT DAY
Go to the top of the page
 
+Quote Post
Christian
post Apr 11 2012, 04:07 AM
Post #2


Bitdefender Support
******

Group: Root Admin
Posts: 14,009
Joined: 27-January 08
From: BitDefender HQ
Member No.: 9,374



Hello Manfred (IMG:style_emoticons/default/smile.gif)

Welcome to the forums.

Could you please tell what Windows do you have installed on your machine?

Have you contacted us before via email or phone/chat?

Thank you.
Go to the top of the page
 
+Quote Post
Bastege1963
post Apr 11 2012, 12:43 PM
Post #3


Newbie


Group: Members
Posts: 3
Joined: 11-April 12
Member No.: 103,197



QUOTE (Christian @ Apr 10 2012, 11:07 PM) *
Hello Manfred (IMG:style_emoticons/default/smile.gif)

Welcome to the forums.

Could you please tell what Windows do you have installed on your machine?

Have you contacted us before via email or phone/chat?

Thank you.

no I haven't contacted anyone before I just got the Bit program alittle while ago. I'm Running windows xp pro sp3 Im going to try and see if I cant write down exactly what the program BIt DEfender says when its doing a scan will get back with you as soon as I can and Thanks for getting back with me so soon, very nice.
Go to the top of the page
 
+Quote Post
Bastege1963
post Apr 13 2012, 05:09 AM
Post #4


Newbie


Group: Members
Posts: 3
Joined: 11-April 12
Member No.: 103,197



file:///home/bitdefender/.local/share/BitDefender-scanner/logs/bdguilog1333725914

this is the log of my last scan still have 1 virus and I dont understand the i/o problem as well.
Go to the top of the page
 
+Quote Post
Christian
post Apr 13 2012, 05:53 PM
Post #5


Bitdefender Support
******

Group: Root Admin
Posts: 14,009
Joined: 27-January 08
From: BitDefender HQ
Member No.: 9,374



Hello (IMG:style_emoticons/default/smile.gif)

That is the local path, we can not access that one.

You need to upload it on a file server so we can access it.

Thank you.
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 



RSS Lo-Fi Version Time is now: 31st October 2014 - 08:58 PM