 Gen.variant.kazy.61411 And 63724 |
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 Apr 2 2012, 02:49 PM
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#1
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Newbie Group: Members Posts: 3 Joined: 2-April 12 Member No.: 102,801  |
Unable to boot the system and log in. boot_s up to the Press control alt delete screen in Windows 7 but not able to move the mouse or press control alt delete. Only thing I can do it shut down the laptop with the power button.
I downloaded and ran the Bitdefender Rescue disk and that is how I found Gen.variant.kazy.61411 and 63724 as well as Gen.Variant.Barys.32. After rebooting again I get the same results where it boot_s to the press control alt delete to log in. |
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Apr 2 2012, 03:22 PM
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#2
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Bitdefender Support  Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
Welcome to the forums. Could you please rescan one more time the system with the Rescue CD? Let me know if our product finds anything there. Take care. |
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Apr 2 2012, 04:02 PM
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#3
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Newbie Group: Members Posts: 3 Joined: 2-April 12 Member No.: 102,801 |
Scanned again and found nothing. I was able to use an external mouse and keyboard so I can get in to launch a full on attack.
QUOTE (Christian @ Apr 2 2012, 11:47 AM)  Hello (IMG:style_emoticons/default/smile.gif) Welcome to the forums. Could you please rescan one more time the system with the Rescue CD? Let me know if our product finds anything there. Take care. |
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Apr 2 2012, 04:29 PM
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#4
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Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
That's great! Now please run a startup repair using the Windows DVD. http://windows.microsoft.com/en-US/windows.../startup-repair Let me know if you are able to properly enter Windows after this. Take care. |
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Apr 2 2012, 05:01 PM
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#5
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Newbie Group: Members Posts: 3 Joined: 2-April 12 Member No.: 102,801 |
Stated that it didn't find anything wrong but still does not allow keyboard and touchpad use. Checked the device manager and found several corrupt drivers. Going to use migwiz and reinstall windows from scratch.
Thanks for your help. QUOTE (Christian @ Apr 2 2012, 12:54 PM) Hello (IMG:style_emoticons/default/smile.gif) That's great! Now please run a startup repair using the Windows DVD. http://windows.microsoft.com/en-US/windows.../startup-repair Let me know if you are able to properly enter Windows after this. Take care. |
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Apr 3 2012, 09:52 AM
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#6
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Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
Thank you for your feedback. Let me know if you have other questions. Take care. |
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Lo-Fi Version | Time is now: 25th May 2013 - 07:20 PM |