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> Double Counting Of Endpoints Resulting In Virus Protection Being Disabled
post Feb 10 2012, 07:00 PM
Post #1


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Joined: 4-January 12
From: Cambridge, MA
Member No.: 86,189

Earlier this week the console started counting endpoints twice and using this double counting towards the license count, putting me above my quota. This results in several computers no longer being protected. Seems like a very badly tested update to me

I have opened a ticket and had no response. Bad customer service.

Please let me know what is going on here

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post May 21 2012, 07:50 AM
Post #2

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Group: Technical Support
Posts: 290
Joined: 24-August 11
Member No.: 71,793

Hi Lpi,
Thank you for your post and we are very sorry for the late reply.

This issue should be solved by now.If you still encounter this , please be so kind and update all your Bitdefender Endpoints and verify if the issue still reproduce.
If you need our help , please do not hesitate to contact us.

You can reach us faster by sending us an email to: goldsupport@bitdefender.com

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