 Double Counting Of Endpoints Resulting In Virus Protection Being Disabled |
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 Feb 10 2012, 04:35 PM
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#1
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Newbie Group: Members Posts: 4 Joined: 3-January 12 From: Cambridge, MA Member No.: 86,189  |
Earlier this week the console started counting endpoints twice and using this double counting towards the license count, putting me above my quota. This results in several computers no longer being protected. Seems like a very badly tested update to me
I have opened a ticket and had no response. Bad customer service. Please let me know what is going on here |
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May 21 2012, 05:25 AM
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#2
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Regular Poster  Group: Technical Support Posts: 265 Joined: 24-August 11 Member No.: 71,793 |
Hi Lpi,
Thank you for your post and we are very sorry for the late reply. This issue should be solved by now.If you still encounter this , please be so kind and update all your Bitdefender Endpoints and verify if the issue still reproduce. If you need our help , please do not hesitate to contact us. You can reach us faster by sending us an email to: goldsupport@bitdefender.com Regards, Andi |
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Lo-Fi Version | Time is now: 26th May 2013 - 01:52 AM |