Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> Double Counting Of Endpoints Resulting In Virus Protection Being Disabled
lpi
post Feb 10 2012, 06:00 PM
Post #1


Newbie


Group: Members
Posts: 6
Joined: 3-January 12
From: Cambridge, MA
Member No.: 86,189



Earlier this week the console started counting endpoints twice and using this double counting towards the license count, putting me above my quota. This results in several computers no longer being protected. Seems like a very badly tested update to me

I have opened a ticket and had no response. Bad customer service.

Please let me know what is going on here

Go to the top of the page
 
+Quote Post
Andionescu
post May 21 2012, 06:50 AM
Post #2


Regular Poster
**

Group: Technical Support
Posts: 278
Joined: 24-August 11
Member No.: 71,793



Hi Lpi,
Thank you for your post and we are very sorry for the late reply.

This issue should be solved by now.If you still encounter this , please be so kind and update all your Bitdefender Endpoints and verify if the issue still reproduce.
If you need our help , please do not hesitate to contact us.

You can reach us faster by sending us an email to: goldsupport@bitdefender.com

Regards,
Andi
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 



RSS Lo-Fi Version Time is now: 23rd July 2014 - 10:15 PM