 Move Files To Quarantine (failed) |
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 Jan 13 2012, 03:55 PM
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#1
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Newbie Group: Members Posts: 6 Joined: 27-April 11 Member No.: 59,914  |
Hi
Whilst reviewing scan reports from Management Console, (Current Policies - Policy - Scan Policy - Details ) then "Click here to view Malware Report for this scanning task" I notice on several pc's in our network, the report shows infected files, but the 'action taken' is "Move files to quarantine(failed)" or "Disinfect (failed)" Why should a 'move to quarantine' action fail? Is there something wrong in our setup? I have attached a copy of the 'exported' log file but interestingly, looking at the pdf file, it shows the 'action taken' as "move to quarantine" whereas actually, it should say "Move files to quarantine(failed)" - see attached jpg picture - why is there a discrepency between the exported log pdf file and the actual log (as seen in the jpg picture) Derek
Attached File(s)
Malware_Report___On_Demand_Scan.jpg ( 395.01K )
Number of downloads: 5
Malware_Report___On_Demand_Scan_20120113155736.pdf ( 157.74K )
Number of downloads: 0 |
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Feb 28 2012, 11:06 AM
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#2
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Newbie Group: Members Posts: 2 Joined: 28-February 12 Member No.: 96,508 |
the same situation here...............
please tell the solution......or what is this???? |
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Feb 28 2012, 11:20 AM
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#3
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Regular Poster  Group: Technical Support Posts: 265 Joined: 24-August 11 Member No.: 71,793 |
Hi guys,
Please verify if the files detected by Bitdefender are still present locally on the client computers. Probably they are already disinfected or deleted depending the policy set on the computer. I await your post. Regards, Andi |
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Lo-Fi Version | Time is now: 22nd May 2013 - 12:34 AM |