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> Uploaded Logo Not Appearing In Console
lpi
post Jan 4 2012, 12:02 AM
Post #1


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Group: Members
Posts: 6
Joined: 3-January 12
From: Cambridge, MA
Member No.: 86,189



I uploaded my new logo and it does not appear in the top left. It seems the URL is wrong for the CSS style.

From the page source:
.logo_header{
background-image: url(https://cloud.bitdefender.net/xxxx/customers/get_customers_logo/yyyyy/1);
}

If I run use firebug and lop of the "/1" at the end of the above style it works fine

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Cristi
post Feb 10 2012, 08:19 AM
Post #2


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Hello lpi and sorry for the late reply.

Did you comply with the picture format 81x41?
If the situation persists then please send me by PM the picture you are trying to upload to see if there's a problem.

Thank you.
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lpi
post Feb 10 2012, 06:44 PM
Post #3


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Group: Members
Posts: 6
Joined: 3-January 12
From: Cambridge, MA
Member No.: 86,189



Yes the format is correct, I have sent you the png

QUOTE (Cristi Raducu @ Feb 10 2012, 02:19 AM) *
Hello lpi and sorry for the late reply.

Did you comply with the picture format 81x41?
If the situation persists then please send me by PM the picture you are trying to upload to see if there's a problem.

Thank you.


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Cristi
post Feb 13 2012, 08:39 AM
Post #4


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Group: Technical Support
Posts: 1,560
Joined: 25-January 10
From: BD HQ
Member No.: 30,868



Thank you for the info.
When you try to upload,do you receive: Upload failed?
If yes,then hit again Custom and upload it again.Right now we are currently investigating the case.
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