 License Registration At Bdms 3.5, License Registration at BDMS 3.5 |
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  Dec 16 2011, 12:10 AM
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#1
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Newbie Group: Members Posts: 2 Joined: 16-December 11 From: PR Member No.: 84,977  |
We have the following problem:
I am a BitDefender Partner at San Juan, PR. My client (end-user) upgrade 18 of their 35 Windows XP machines to Windows 7. He did not follow the procedure of uninstalling the client Application (license revoke) from the BDMS. Now their 18 machines are without A/V client since all the 35 are shown as used. How can we resolve this? I open a Customer Support Ticket but still waiting for them. Version BDMS 3.5.0 Build 3.5.2.242 Serial Key: XXXXXXXXXXXXXXXXX Registered 2009-09-21 Number of users: 35 Used Licenses: 35 Any help? Thanks. This post has been edited by jmusignac: Dec 16 2011, 12:12 AM |
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Dec 16 2011, 01:09 PM
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#2
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Regular Poster  Group: Technical Support Posts: 265 Joined: 24-August 11 Member No.: 71,793 |
Jimmy,I await your reply with the update status.
Regards, Andrei |
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