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> License Registration At Bdms 3.5, License Registration at BDMS 3.5
post Dec 16 2011, 02:35 AM
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Group: Members
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Joined: 16-December 11
From: PR
Member No.: 84,977

We have the following problem:

I am a BitDefender Partner at San Juan, PR. My client (end-user) upgrade 18 of their 35 Windows XP machines to Windows 7.

He did not follow the procedure of uninstalling the client Application (license revoke) from the BDMS. Now their 18 machines are without A/V client since all the 35 are shown as used.

How can we resolve this? I open a Customer Support Ticket but still waiting for them.

Version BDMS 3.5.0
Registered 2009-09-21
Number of users: 35
Used Licenses: 35

Any help?


This post has been edited by jmusignac: Dec 16 2011, 02:37 AM
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post Dec 16 2011, 03:34 PM
Post #2

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Group: Technical Support
Posts: 290
Joined: 24-August 11
Member No.: 71,793

Jimmy,I await your reply with the update status.

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