 Your Computer Appears To Be Correctly Configured..., DNS issues |
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 Oct 3 2011, 03:14 PM
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#1
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Newbie Group: Regular Bitdefender Poster Posts: 48 Joined: 18-August 07 Member No.: 3,662  |
Just upgraded to 2012, from 2010/2011 BDIS.
I receive the following error message: "Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding" I have narrowed it down to the BD Firewall. I have troubleshooted everything else...router, network connection, flushed DNS, reset TCP/IP, tried a static IP, etc., and this does not occur on a different computer that does NOT have BD installed. This error message only appears when I have BD Firewall enabled. What's puzzling, is the upgrade process brought over all my previous settings, so there's not a setting I'm aware of that is any different than previously. -Scott |
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Oct 5 2011, 01:28 PM
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#2
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Newbie Group: Regular Bitdefender Poster Posts: 48 Joined: 18-August 07 Member No.: 3,662 |
Why has this not been addressed, or gone unanswered?
BDIS is leaving me no option other than to turn off the firewall. I have tried the following additional steps beyond spending 20 mins with ISP tech support, to narrow down the problem initially... 1. Completely uninstall and reinstall a fresh BD!S 2. Completely purged all temp, prefetch, etc. directories 3. Resetting wireless router 4. Tried static IP 5. Purged browsers cache, cookies, temp files, etc. |
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Oct 7 2011, 02:54 PM
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#3
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Bitdefender Support  Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hi ScottS
Please tell me, did you reset your router to factory settings? Thank you. |
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May 4 2012, 07:17 PM
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#4
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Newbie Group: Members Posts: 1 Joined: 4-May 12 Member No.: 104,342 |
F.Y.I.
I am having the same problem with a computer from a client that has Windows 7 HP 64 bit SP1 and Bitdefender Internet Security 2012. I have permanently turned off the firewall and turned on the Windows firewall for now and that allows the computer to work normally. A dozen other computers works fine so it's not the router. |
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May 7 2012, 11:06 AM
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#5
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Bitdefender Support Group: Root Admin Posts: 13,549 Joined: 27-January 08 From: BitDefender HQ Member No.: 9,374 |
Hello (IMG:style_emoticons/default/smile.gif)
Have you tried to set the firewall like this? http://forum.bitdefender.com/index.php?showtopic=33642 Take care. |
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Lo-Fi Version | Time is now: 21st May 2013 - 09:11 AM |