 Firefox Google Redirect Virus, BitDefender and TDSSkiller cannot detect this virus |
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 Aug 15 2011, 01:12 PM
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#21
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Newbie Group: Members Posts: 2 Joined: 13-August 11 Member No.: 70,540  |
QUOTE (Cristi Raducu @ Aug 14 2011, 12:29 PM)  The instructions were already posted by me in a previous post. I have increased the font size so they can be more visible. But that's not an answer -- that's just a form for me to send my information to BitDefender. What is the answer that you sent to other people that seems to have fixed their problem? |
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Aug 15 2011, 01:15 PM
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#22
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Technical Support  Group: Technical Support Posts: 1,424 Joined: 25-January 10 From: BD HQ Member No.: 30,868 |
QUOTE (paulson @ Aug 15 2011, 04:37 PM) But that's not an answer -- that's just a form for me to send my information to BitDefender. What is the answer that you sent to other people that seems to have fixed their problem? Each case is different,it depends from case to case,there are different files that produce this redirect. |
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Aug 15 2011, 03:21 PM
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#23
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Newbie Group: Members Posts: 1 Joined: 15-August 11 Member No.: 70,760 |
Could you help me out? I have the same issue.
Thanks. |
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Aug 15 2011, 04:57 PM
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#24
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Technical Support Group: Technical Support Posts: 1,424 Joined: 25-January 10 From: BD HQ Member No.: 30,868 |
You need to generate a log as described in this article and send back the results using the contact form.
http://www.bitdefender.com/support/The-sys...fected-490.html |
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Aug 23 2011, 09:55 PM
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#25
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Newbie Group: Members Posts: 1 Joined: 23-August 11 Member No.: 71,701 |
I am having the same problem. Any time I click a link on Google it occasionally redirects me to find-answers-fast.com or that yellowpages site. Can you send me the e-mail on how to troubleshoot this? I would really appreciate it.
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Sep 11 2011, 02:03 PM
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#26
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Newbie Group: Regular Bitdefender Poster Posts: 23 Joined: 5-September 11 Member No.: 72,993 |
Does this issue only happen on FF? If yes, you might want to try reinstalling it.
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Sep 12 2011, 03:57 PM
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#27
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Technical Support Group: Technical Support Posts: 1,424 Joined: 25-January 10 From: BD HQ Member No.: 30,868 |
Recently the google redirects are caused due to an infected Add-on/Extension in Firefox called: XUL Cache.
You should remove it immediately no matter if Firefox is your default browser or not. |
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Lo-Fi Version | Time is now: 23rd May 2013 - 10:04 AM |