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May 8 2011, 07:38 AM
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#1
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Newbie Group: Members Posts: 3 Joined: 8-May 11 Member No.: 61,459 |
i have virus . it s name is : rootkit mbr tdss.b ( boot image) in all drive
how i delete it . i use in windowse scan ... then and i scan in boot with bidefnder Rescue Disk but not delete it how i delete it this is massage anti viruse : (IMG:http://www.freeimagehosting.net/uploads/868d81f196.jpg) |
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May 8 2011, 10:39 AM
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#2
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Newbie Group: Members Posts: 3 Joined: 8-May 11 Member No.: 61,459 |
[quote name='mercol' date='May 8 2011, 11:03 AM' post='111127']
i have virus . it s name is : rootkit mbr tdss.b ( boot image) in all drive how i delete it . i use in windowse scan ... then and i scan in boot with bidefnder Rescue Disk but not delete it how i delete it this is massage anti viruse : (IMG:http://www.freeimagehosting.net/uploads/868d81f196.jpg)
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May 11 2011, 04:35 PM
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#3
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Technical Support ![]() ![]() ![]() ![]() Group: Technical Support Posts: 1,425 Joined: 25-January 10 From: BD HQ Member No.: 30,868 |
Hello mercol,
I have sent you an email containing a removal tool for this type of virus. Please reply back when you can and let me know what happened. |
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May 15 2011, 08:04 AM
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#4
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Frequent Poster ![]() ![]() ![]() Group: Regular Bitdefender Poster Posts: 489 Joined: 1-December 10 From: Russia, Novosibirsk Member No.: 39,675 |
I will be grateful too, for the given utility. And why it is not a part of an antivirus?
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May 15 2011, 08:53 AM
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#5
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Technical Support ![]() ![]() ![]() ![]() Group: Technical Support Posts: 1,425 Joined: 25-January 10 From: BD HQ Member No.: 30,868 |
I will be grateful too, for the given utility. And why it is not a part of an antivirus? Is your system infected with this virus? This is a MBR infection which is not that simple to remove. For the moment we have created a removal tool and the removal will be implemented in the product soon. |
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May 15 2011, 12:23 PM
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#6
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Frequent Poster ![]() ![]() ![]() Group: Regular Bitdefender Poster Posts: 489 Joined: 1-December 10 From: Russia, Novosibirsk Member No.: 39,675 |
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May 15 2011, 03:01 PM
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#7
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Newbie Group: Members Posts: 1 Joined: 15-May 11 Member No.: 61,969 |
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May 15 2011, 05:01 PM
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#8
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Newbie Group: Members Posts: 1 Joined: 15-May 11 Member No.: 61,978 |
Is your system infected with this virus? This is a MBR infection which is not that simple to remove. For the moment we have created a removal tool and the removal will be implemented in the product soon. I too have this wonderful virus on my system. Can you help with this. Thanks |
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May 16 2011, 09:15 AM
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#9
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Technical Support ![]() ![]() ![]() ![]() Group: Technical Support Posts: 1,425 Joined: 25-January 10 From: BD HQ Member No.: 30,868 |
I have created this topic where you find the removal tool along with instructions on how to run it:
http://forum.bitdefender.com/index.php?showtopic=26540 |
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May 16 2011, 02:00 PM
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#10
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Newbie Group: Members Posts: 1 Joined: 16-May 11 Member No.: 62,050 |
When I attempt to run this, I get a message that says "The service cannot accept control messages at this time." What do I do? Thank you.
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May 17 2011, 08:09 AM
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#11
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Technical Support ![]() ![]() ![]() ![]() Group: Technical Support Posts: 1,425 Joined: 25-January 10 From: BD HQ Member No.: 30,868 |
When I attempt to run this, I get a message that says "The service cannot accept control messages at this time." What do I do? Thank you. Please post a screenshot showing the error message along with a couple of more info: -> the name of your operating system ->did you run the tool in normal mode or safe mode? ->do you have administrative rights on that PC? |
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May 18 2011, 03:52 PM
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#12
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Frequent Poster ![]() ![]() ![]() Group: Regular Bitdefender Poster Posts: 489 Joined: 1-December 10 From: Russia, Novosibirsk Member No.: 39,675 |
Conducted test with by the rootkit, the system after the treatment of your utility is not loaded, you can comment?
http://www.youtube.com/watch?v=1rX8NeIEGVM |
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May 18 2011, 03:57 PM
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#13
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Newbie Group: Members Posts: 19 Joined: 17-May 11 Member No.: 62,121 |
oh.. Bitdefender 2012 can disinfect a mbr? please answer
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May 19 2011, 09:14 AM
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#14
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Technical Support ![]() ![]() ![]() ![]() Group: Technical Support Posts: 1,425 Joined: 25-January 10 From: BD HQ Member No.: 30,868 |
Conducted test with by the rootkit, the system after the treatment of your utility is not loaded, you can comment? http://www.youtube.com/watch?v=1rX8NeIEGVM Interesting test. We've made the exact same steps and everything worked just fine. To provide you an accurate answer we require the virtual image. |
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May 19 2011, 09:35 AM
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#15
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Technical Support ![]() ![]() ![]() ![]() Group: Technical Support Posts: 1,425 Joined: 25-January 10 From: BD HQ Member No.: 30,868 |
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May 19 2011, 11:05 AM
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#16
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Newbie Group: Members Posts: 19 Joined: 17-May 11 Member No.: 62,121 |
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May 19 2011, 03:41 PM
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#17
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Newbie Group: Members Posts: 19 Joined: 17-May 11 Member No.: 62,121 |
I Make it.See
Platform: VMWARE WORKSTATION Windows 7 x32 infect test platform with tdl4 , make a full system scan with bitdefender 2012 beta. See a screenshots : result: http://i4.imageban.ru/out/2011/05/19/b0ff1...5cbee4f4ced.jpg http://i3.imageban.ru/out/2011/05/19/51c8e...29a2b9f17a6.jpg --------------------------------------- don't delete http://i1.imageban.ru/out/2011/05/19/4eacb...8ca956797aa.jpg ---------------------------------------- dont move to quarantine http://i4.imageban.ru/out/2011/05/19/dce5e...c1b9f345374.jpg --------------------------------------- what i must to do? http://i2.imageban.ru/out/2011/05/19/518d8...dd7cc977d85.jpg --------------------------------------- reboot, and scan with Hitman Pro http://i4.imageban.ru/out/2011/05/19/03011...93d56b5a74c.jpg --------------------------------------- result: bitdefender 2012 beta dont clean MBR I POST IT IN THE http://bd2012beta.betaeasy.com/thread/5594 virus sample in the topic http://bd2012beta.betaeasy.com/thread/5594 This post has been edited by KIRGOFF: May 19 2011, 03:43 PM |
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May 19 2011, 04:41 PM
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#18
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Technical Support ![]() ![]() ![]() ![]() Group: Technical Support Posts: 1,425 Joined: 25-January 10 From: BD HQ Member No.: 30,868 |
You asked whether if it can disinfect a MBR and you did not reefer to TDL.
TDL at this moment can be disinfected only using that removal tool. Your question was general like: Can it delete viruses? |
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May 19 2011, 04:44 PM
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#19
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Newbie Group: Members Posts: 19 Joined: 17-May 11 Member No.: 62,121 |
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May 19 2011, 04:46 PM
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#20
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Newbie Group: Members Posts: 19 Joined: 17-May 11 Member No.: 62,121 |
or integrate removal tool into bitdefender 2012!
i am from Russia, i know english not good) This post has been edited by KIRGOFF: May 19 2011, 04:51 PM |
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Lo-Fi Version | Time is now: 24th May 2013 - 08:46 PM |