Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> Update Error -(1007), ERROR
SOMEGUY
post May 4 2011, 11:40 PM
Post #1


Newbie


Group: Members
Posts: 1
Joined: 4-May 11
Member No.: 61,091



Hello, when I try to update bitdefender 2011 on my windows 7 64x, I receive an error -(1007).
Does anyone have any suggestions? I have heard giving permissions to the NAG folder helps, but it does not in my situation.
Can anybody help me?
Go to the top of the page
 
+Quote Post
Mihaela M.
post May 5 2011, 02:38 PM
Post #2


Frequent Poster
***

Group: Guests
Posts: 439
Joined: 11-February 10
Member No.: 31,298



Hi SOMEGUY,

I noticed that one of my colleagues sent you an email with what can you do to solve the issue. In case you still encounter it after you followed his instructions, let me know if you can update with BitDefender Firewall disabled. Also, I need to know what kind of Internet connection do you have ? Is it wireless, do you connect through a modem ?

Thank you!
Go to the top of the page
 
+Quote Post
Ikovacs
post Sep 13 2011, 06:30 PM
Post #3


Newbie


Group: Regular Bitdefender Poster
Posts: 23
Joined: 7-December 07
Member No.: 7,392



I have win 7 and BD TS 2011.
I have the same problem, I tried modify the NAG properties, no change!
I unistall with latest BitDefender_Uninstall_Tool.exe, reinstall 3x .No change!





QUOTE (Mihaela M. @ May 5 2011, 03:38 PM) *
Hi SOMEGUY,

I noticed that one of my colleagues sent you an email with what can you do to solve the issue. In case you still encounter it after you followed his instructions, let me know if you can update with BitDefender Firewall disabled. Also, I need to know what kind of Internet connection do you have ? Is it wireless, do you connect through a modem ?

Thank you!

Go to the top of the page
 
+Quote Post
Christian
post Nov 7 2011, 04:25 PM
Post #4


Bitdefender Support
******

Group: Root Admin
Posts: 14,009
Joined: 27-January 08
From: BitDefender HQ
Member No.: 9,374



Hi

Sorry for the delayed reply.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 



RSS Lo-Fi Version Time is now: 25th October 2014 - 06:37 AM