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> Bitdefender Ineternet Security Suite 2008 Disabled Its Self With Out Warning
Jlo
post Sep 13 2007, 03:40 PM
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Hi,

Was on my computer yesterday when I checked Bitdefender ISS 2008 and found that AV, Firwewall etc all marked as critical and disabled. I rebooted and this sorted things but around 10 mins later found exactly the same. You could not even go to advance setting and click on AV resident shield as it said service not available.

I can't help any more as I clicked on repair and as my computer booted up (Vista home premiam Medion MD 8824) the graphics card seems to have broked (for the second time)

I put this down to a dodgy graphics card but noticed on Wilders yesterday evening someone ran in the same problem. http://www.wilderssecurity.com/showthread....148#post1076148

Anyone else have this issue?

Cheers

Jlo

This post has been edited by Jlo: Sep 13 2007, 03:41 PM
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Niels
post Sep 13 2007, 03:57 PM
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Hello Jlo

When it happens again can you check the status of the BitDefender services? To do that press the win+r (windows button together with r) type services.msc press enter. The status should be started. In some occasions BitDefender fails to reload after an update. That could be the reason. But I think it's better that you contact live support. Press on the image of the girl and choose technical support.

Best regards
Niels
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bellgamin
post Sep 14 2007, 07:22 AM
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Along somewhat the same lines, BD's shield got blocked by my ProSecurity app, but I was unaware of this fact for quite some time.

BOTTOM LINE- BD's icon in the system tray gives no notice when something is amiss with BD. That is NOT a good situation. I do hope the BD folks will fix it soon.
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Niels
post Sep 14 2007, 10:05 AM
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Hello bellgamin

Normally the colour of the BitDefender icon changes when certain modules are disabled. The icon is very red when all modules are active. If that isn't the case I will report this.

Best regards
Niels
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bluesprite
post Sep 14 2007, 12:22 PM
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QUOTE (Niels @ Sep 14 2007, 11:05 AM) *
Hello bellgamin

Normally the colour of the BitDefender icon changes when certain modules are disabled. The icon is very red when all modules are active. If that isn't the case I will report this.

Best regards
Niels



Hi Niels,
It's true that the icon of BD 2008 is always red, even if protection or firewall are disabled. It will be good if they change it back the way it was in v. 10.
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Niels
post Sep 14 2007, 04:29 PM
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Hello bluesprite

I will report it.

Best regards
Niels
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